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Hotel Heden, BW Signature Collection

3.0 star property

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Cozy seating areas surround a central fireplace, flanked by a decorative mirror and lush greenery.
Hotel HFDEN features a traditional architectural style with a covered entrance and beautifully maintained landscaping.
Stunning residential building with a central section and two side wings, featuring a well-manicured lawn and a serene pond.
Enjoy meals in a spacious dining area with various seating options and a convenient kitchen nearby.
Relax in a spacious room with a large bed, desk, and window offering a view of lush greenery.

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
Sten Sturegatan 1, Gothenburg, 411 39
  • The Avenue
    ‪8 min walk‬
  • Nya Ullevi Stadium
    ‪8 min walk‬
  • Liseberg Amusement Park
    ‪11 min walk‬
  • Gothenburg (GOT-Landvetter)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Room Standard Queen with wall bed

Room Standard Queen with wall bed | 1 bedroom, in-room safe, desk, blackout curtains

Room Standard Queen with wall bed

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Heden, BW Signature Collection

Eco-certified hotel with free breakfast and health club
A health club, a sauna and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Heden, BW Signature Collection offers 179 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Gothenburg hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Hotel Heden, BW Signature Collection. During your stay, you're just a quick walk from The Avenue. Features include free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of The Avenue and Nya Ullevi Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Heden, BW Signature Collection offers its guests a health club and a sauna. WiFi is free in public spaces. Free breakfast is available. The eco-certified Hotel Heden, BW Signature Collection also features a terrace, a garden, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gothenburg hotel is smoke free.

Guests are served a free buffet breakfast.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Czech, Danish, Dutch, English, Farsi, Filipino, Finnish, German, Indonesian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 300 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: SEK 400 per accommodation (varies based on length of stay), plus a one-time cleaning fee of SEK 500
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 300 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus a one-off SEK500 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heden Hotell Liseberg
Heden Liseberg
Hotell Liseberg Heden
Hotell Liseberg Heden Gothenburg
Hotell Liseberg Heden Hotel
Hotell Liseberg Heden Hotel Gothenburg
Liseberg Heden
Liseberg Heden Hotell
Liseberg Hotell
Liseberg Hotell Heden
Hotell Heden
Hotell Liseberg Heden
Heden, Bw Signature Collection
Hotel Heden BW Signature Collection
Hotel Heden, BW Signature Collection Hotel
Hotel Heden, BW Signature Collection Gothenburg
Hotel Heden, BW Signature Collection Hotel Gothenburg

Hotel Heden, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 943 out of 1923 reviews
Rating 8 - Good. 698 out of 1923 reviews
Rating 6 - Okay. 206 out of 1923 reviews
Rating 4 - Poor. 52 out of 1923 reviews
Rating 2 - Terrible. 24 out of 1923 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CESAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access by walking to restaurants, cafes, and the city's attractions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Myles

Stayed 1 night in Feb 2025

4/10 Poor

Iva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very quirky. Kids would love the loft but the stairway is very slippery. It needs slip resistant addon. The room was outdated, double beds do not sleep 2. Small fridge never cooled anything down. Rain shower is not always convenient and the shower hanlde did not have any pressure. Be ready for a flooded flor after use. Breakfast was somewhat satisfying. The location is very good and the staff was excellent!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Stayed 2 nights in Dec 2024

10/10 Excellent

Karar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Their breakfast is amazing and delicious. Recommended, especially for families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kirsty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, very comfortable bed, nice breakfast and location convenient for both shopping and the conference centre.
Stayed 1 night in Nov 2024

8/10 Good

Kaitlan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good short stay

Good for a business trip. Close to the city
Stayed 5 nights in Oct 2024

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to the city centre
Stayed 3 nights in Aug 2024

8/10 Good

John, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Room and breakfast were okay, not bad, but nothing to celebrate. Parking is very limited and I parked in the lot next to the hotel parking overnight, for very little and then was able to move car into hotel lot for next day at echeck out time of 11 an
Stayed 2 nights in Jul 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast and good family room.
Stayed 2 nights in Jul 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the kids loved the mezzanine beds! Great location for the town centre, Liseberg and the Universeum
Stayed 2 nights in Aug 2024

6/10 Okay

Samir

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the room and the staff were fantastic. I lost my phone but one of the staff helped me get it back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giao

Travelled with family

Beautiful old fashioned hotel with lovely gardens.

Lovely room with garden view, nice breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Lovely room for a family. Very good breakfast. Just what we needed.
Stayed 4 nights in Jul 2024

8/10 Good

Rae

Stayed 3 nights in Jun 2024

8/10 Good

Vahid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in the heart of town but still secluded brilliant place to stay if you’re visiting göteborg.
Stayed 1 night in Jun 2024

6/10 Okay

Jean Christian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Easy parking places when driving, hotel staff friendly and special the man in the hotel bar. Rooms only cleaned on demand need advice one day before. Breakfast not the best and cleanliness of cutlery and cups not very good need to be improved. Breakfast same everyday benefit to make some changes like different bread and different hams. Surprise also hotel does not borrow umbrella those is for rental Parking at hotel more exepnsive than nearby city parking Need be careful as times estimate on city parking self-encountered parking fine on 600 SEK due to 25 minutes late on the morning if estimate time better one hour longer in order avoid fines.
Stayed 5 nights in Jun 2024

10/10 Excellent

GARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

jeany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families. room was of a good size and access to outdoor space a nice addition.
Stayed 3 nights in Apr 2024

4/10 Poor

Perola

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jinal

Business traveller, Travelled with group
Liked: Amenities
Very central location, close to the shopping areas and the train station. The staff was very polite and friendly. The rooms were clean.
Stayed 6 nights in Nov 2023