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Eurostars Gran Vía Hotel

5.0 star property

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Photo gallery for Eurostars Gran Vía Hotel

Rooftop terrace
Interior
View from room
Minibar, in-room safe, desk, soundproofing
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Gran Via De Colón 20, Granada, Granada, 18010
  • Granada Cathedral
    ‪2 min walk‬
  • Plaza Nueva
    ‪3 min walk‬
  • Alhambra
    ‪6 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪21 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Minibar, in-room safe, desk, soundproofing

Family Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (With Extra Bed)

Minibar, in-room safe, desk, soundproofing

Double Room (With Extra Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (Single Use)

Minibar, in-room safe, desk, soundproofing

Double Room (Single Use)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (With Views)

Minibar, in-room safe, desk, soundproofing

Suite (With Views)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (With extra child bed)

Minibar, in-room safe, desk, soundproofing

Double Room (With extra child bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite (With Views)

Family Suite (With Views) | Minibar, in-room safe, desk, soundproofing

Family Suite (With Views)

  • Sleeps 4
  • 3 Single Beds

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Front of property – evening/night

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 1,002 reviews
The price is €124
includes taxes & fees
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About this property

Eurostars Gran Vía Hotel

Luxury hotel with full-service spa and sauna
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. Housekeeping is available on request.
Eurostars Gran Vía Hotel offers 39 air-conditioned accommodations with minibars and a safe. This Granada hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Eurostars Gran Vía Hotel's great location. During your stay, you're just a quick walk from Alhambra. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Asador Contrapunto
  • Buffet breakfast served daily for a fee
  • Indulge with massages, facials or body scrubs at the spa
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Granada Cathedral and 9 minutes on foot from Alhambra
Eurostars Gran Vía Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Gran Vía Hotel.

This 5-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Asador Contrapunto – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Terraza Mirador – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asador Contrapunto
  • Terraza Mirador

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 July to 31 July:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Fontecruz
Eurostars Gran Vía Hotel Hotel
Fontecruz Hotel
Fontecruz Hotel Granada
Granada Fontecruz
Fontecruz Granada Hotel Granada
Eurostars Gran Via Hotel
Eurostars Via Hotel
Eurostars Via
Fontecruz Granada Hotel
Eurostars Gran Vía Hotel Granada
Eurostars Gran Vía Hotel Hotel Granada

Eurostars Gran Vía Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 701 reviews
Rating 8 - Good. 190 out of 701 reviews
Rating 6 - Okay. 53 out of 701 reviews
Rating 4 - Poor. 23 out of 701 reviews
Rating 2 - Terrible. 19 out of 701 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Vicki

The staff were fabulous and went out of their way to assist. The breakfast was great. However, my room was dark and gloomy at all times, overlooked a dirty narrow laneway, the air conditioning didn’t appear to work and my room was cold. The carpets in the public area leading to my room were dirty. I was so disappointed by this hotel. At most, 2 stars
Stayed 2 nights in May 2025

6/10 Okay

Curtis

Business traveller
Liked: Cleanliness

So so in Granada

The place is okay but I paid extra for a view of the Alhambra and was told that none were available. But I didn’t get reimbursed. Also some of the services like air conditioning and coffee maker didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Yuslier

Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta el hotel. Super elegante y cerca de todo. ¡Claudia en front desk es la mejor!
Stayed 2 nights in May 2025

8/10 Good

Lamis

Travelled with partner
Liked: Staff & service
Great location near Bib Ramblas, a very hip and fun are. Also very close to the Moorish section of the old town. Would have rated higher except the bathroom configuration caused the glass doors to collide and there was a noxious sewage odor emanating from the drains. The staff addressed the odor quickly once we mentioned the issue.
Stayed 2 nights in May 2025

10/10 Excellent

colin

Fantastic location
Stayed 2 nights in May 2025

8/10 Good

Luma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2025

10/10 Excellent

Jasmine, Ponce

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
What a wonderful location!!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Eliana, Benahavis

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They have a very poor shower condition and the room was noisy because it face a avenue street. I asked them to fix the room because the floor got wet from the poor condition of the shower and they didn’t do anything at all. They should put hanger for towels near the shower. Not my best experience. Didn’t got room upgraded for gold member.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel near sights and dining options. Large room, a bit dated and dark but comfortable. Pleasant, helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service !
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with an excellent specialist restaurant that served maybe the best sole we've had for a long time. The staff are terrific- proud of their hotel, knowedegeable and a pleasure to deal with. Hotel very central, easy access to all that Granada has to offer. Recommend them highly.
Stayed 3 nights in Apr 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Not a 4 star experience

Very dark room as it was facing directly into another building which was very close. Sink in room and bathroom had a set of deadly glass doors which needed to be opened one at a time. AC was still set to heat when it was 25c and had to be reset by front desk. Cobwebs in room and remote TV control out of battery. Breakfast very average.parking is €28 per day and down the road and very tight garage for mid size car
Stayed 4 nights in Apr 2025

8/10 Good

youngman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient but nothing special

Room was fine though a little small don’t think I ever had bed so close to door. We were in alleyway on1st floor (hotels.com special?) which you got some noise at night but not much. Bathroom is bizarre: sink in common area, then open door to narrow passage with 2 doors on left (toilet then shower) and bathtub at end. Nearby cathedral. Roof bar was nice with great views, bartender and vibe nice. Marriott nearby is nicer. When checking in staff was more interested with guest brought over by travel agent because his booking at other hotel was lost.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing view of the Alhambra from the rooftop terrace
Stayed 2 nights in Apr 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location were great! We were close to all the good restaurants and points of interest. When we first arrived the staff showed us on a paper map where everything of our interest was in the area, we really appreciated that. The room had two showers which was a little weird but overall the room was really nice, clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at clean, friendly close to a lot of shopping areas
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in good location

This hotel is very comfortable and well run. The staff was particularly helpful with information on local events and sights. The hotel is located near the Cathedral and the Albaicien and Alhambra.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great rooftop bar with a view of the cathedral and the Alhambra. Spacious and comfortable room albeit a little noisy as facing the main road. Convenient parking across the road with a discounted rate for hotel guests.
Stayed 2 nights in Mar 2025

8/10 Good

Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, 4 stars (not 5)

The good: Excellent location, good service, convenient to everything Centro. However, not a true 5-star property when compared to comparables elsewhere around Spain. Oddly situated bathroom layout, somewhat tired furniture, and no bar or quality public relaxation space to meet others. Staff was bi-lingual, helpful, and courteous though, and for the price it was a very good option. Should just be rated as 4 stars instead of 5.
Stayed 2 nights in Mar 2025