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Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

Property amenity
Creator video
Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | Bathroom amenities | Free toiletries, hair dryer, slippers, bidet
Public bath
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪1 min walk‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(38 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(102 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.4 out of 10
Exceptional
(30 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking (with Open-Air Bath)

Deluxe Room, Non Smoking (with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (with Open-Air Bath)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site.
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. During your stay, you're just a quick walk from Hakone Pirate Ship. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a terrace and a vending machine
  • On-site recreation includes hot springs
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Lake Ashi and 12 minutes from Hakone Kowakien Yunessun
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） – This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 975 out of 1377 reviews
Rating 8 - Good. 297 out of 1377 reviews
Rating 6 - Okay. 61 out of 1377 reviews
Rating 4 - Poor. 19 out of 1377 reviews
Rating 2 - Terrible. 25 out of 1377 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and lots of options for dinner and breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, stuff and food. Perfect place to have some rest after busy sightseeing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked, the private onsen was amazing, very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Uschi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great personal onsen , very enjoyable buffet dining and breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, lots of good Japanese and Western options in the dinner and breakfast buffets.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256.
The lobby
The view from our suite
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Staff very friendly Nice food
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, incredibly welcoming, and a clean, well appointed, and delightful stay… highly recommend!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very clean, the lake view is great, the buffet dinner offers a lot of selections
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

beatrix

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! The rooms and food was great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

LINNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has excellent view to the lake. Food doesn’t seem kid friendly but kinda expected.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, sweet views, and friendly staff. Would love to stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, great large rooms, great service, Excelent installation, the Best Dinner buffet and breakfast. I fully recommend this awesome hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. The breakfast and dinner service was amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christie

Liked: Cleanliness
The rooms were excellent! We had an open air onsen and that was so delightful. The public onsen was also amazing and last but not least, the buffet restaurant….the food was amazing with so much selection and excellent quality. There was everything and included all you could drink (open bar). I felt totally zen even with one night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Yes room is clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views are incredible, beautiful hotel, breakfast and dinner buffet was brilliant
Stayed 2 nights in May 2025
Verified

10/10 Excellent

khashaiar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful view, great food, fantastic service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet.
Stayed 1 night in Sep 2025

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