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Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

3.5 star property

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Property amenity
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Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | Bathroom amenities | Free toiletries, hair dryer, slippers, electronic bidet
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪1 min walk‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(101 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.4 out of 10
Exceptional
(30 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site.
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. During your stay, you're just a quick walk from Hakone Pirate Ship. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes hot springs
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 1-minute drive from Lake Ashi and 9 minutes from Hakone Shrine
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） – This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 963 out of 1369 reviews
Rating 8 - Good. 304 out of 1369 reviews
Rating 6 - Okay. 60 out of 1369 reviews
Rating 4 - Poor. 19 out of 1369 reviews
Rating 2 - Terrible. 23 out of 1369 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Our room was far away from the main facilities and annoying to get to - had to get various lifts and change levels to connect. Also, felt very big and impersonal. Food was good though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay.
Stayed 1 night in Jan 2026

10/10 Excellent

crystal, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful waterfront view
Stayed 1 night in Jan 2026

8/10 Good

sek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2025

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Biyu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Reception was good and everything we need to stay comfortably were provided. Buffets were excellent.

10/10 Excellent

Uschi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great personal onsen , very enjoyable buffet dining and breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again
Stayed 3 nights in Dec 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, lots of good Japanese and Western options in the dinner and breakfast buffets.
Stayed 1 night in Dec 2025

10/10 Excellent

So Ling Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice especially the buffet dinner. The onsen provide towels for users. Staff very helpful to take photo at the lobby foot onsen.
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis, Owasso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for our multi-day visit to the Hakone area. It was overlooking the lake and next door to both the Rope-way (Tram up to Gora) and the Pirate ship (which goes back and forth to the south end of the lake). The area had less traffic and was much quieter than expected. The hotel is new, modern with a great spa / Onsen baths and option to include meal at their large very nice / tasty buffet on site (very convenient). The rooms are super clean and very comfortable if a bit austere. The staff were all fabulous. Would definitely return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and service. Great variety of foods were served in buffet breakfast and dinner. I was surprised by the all you can drink beers, wine, sake and whiskey. The yakuta experience was also fun.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. The breakfast and dinner service was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

10/10 Excellent

Sejong

Liked: Cleanliness, staff & service, amenities
한국어도 가능하시고 친절하고 객실도 좋았고 대욕장도 엄청 좋았습니다. 저녁식사도 술도 맛있게 먹었습니다. 감사합니다.
Stayed 1 night in Nov 2025

10/10 Excellent

shun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very clean, the lake view is great, the buffet dinner offers a lot of selections
Stayed 1 night in Nov 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities
Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Yes room is clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was amazing. The food second to none. Can't recommend enough
Stayed 2 nights in Oct 2025

10/10 Excellent

Farrah

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica, Hacienda Heights

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, sweet views, and friendly staff. Would love to stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Edmo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, great large rooms, great service, Excelent installation, the Best Dinner buffet and breakfast. I fully recommend this awesome hotel.
Stayed 1 night in Nov 2025

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