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Susukinohara Ichinoyu

4.0 star property
VIP Access

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Photo gallery for Susukinohara Ichinoyu

Reception
Creator video - submitted by BEST JAPAN HOTELS, Periple
Down duvets, in-room safe, laptop workspace, free WiFi
Reception
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Twin Room with Open-Air Bath, Non Smoking

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese-style Twin Room with Open-Air Bath, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4
  • Free Wi-Fi

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2
  • Free Wi-Fi

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About this property

Susukinohara Ichinoyu

This smoke-free ryokan features a restaurant, a front desk safe and free self-parking. WiFi in public areas is free.
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Susukinohara Ichinoyu, you're just a quick walk from Sengokuhara Susuki Prairie. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • On-site recreation includes hot springs
  • 9 minutes by car from Hakone Kowakien Yunessun and 15 minutes from Lake Ashi
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

Susukinohara Ichinoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 260 out of 385 reviews
Rating 8 - Good. 90 out of 385 reviews
Rating 6 - Okay. 26 out of 385 reviews
Rating 4 - Poor. 7 out of 385 reviews
Rating 2 - Terrible. 2 out of 385 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Amazing onsen, kind staff and beautiful location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay, the private Onsen an rooms were good, breakfast and dinner were included with our reservation and allowed us to try many products. We had a lovely stay and would definetly visit again!
Included dinner
Room
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Evangeline

Liked: Cleanliness
Staff is awesome very helpful, food is ok and accommodation is ok too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wing Hay Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and went above and beyond to help us during our stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
We loved the private onsen in our room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional Japanese Onsen Resort. We had a private onsen in our room. It was wonderful. Food is great if you like Japanese food.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Special to have an in-room onsen, glad we got to experience Hakone for 48 hours!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pham Thao Ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities
Very cool authentic experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chun Hon Howard

Liked: Cleanliness, staff & service, amenities
Room was well maintained
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
This place was amazing! The staff were all so friendly and helpful. We opted for the full dinner and breakfast with a hot spring bath in the room. Everything was incredible. The food tasted fantastic and the bath was lovely and spacious with a beautiful view of the woods behind the hotel. I highly recommend this place to anyone seeking a relaxing ryokan experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a wonderful oasis in Hakone, very quiet and serene. The rooms are comfy, it has a toilet, shower and an onsen. Theres also a public onsen which is beautiful and the restaurant is in both the main building and the annex. Theres free drinks at certain times, you use the yukatas provided, so many amenities. Great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fatima Zohra

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, service was impeccable and the food was absolutely delicious !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ho lun

Liked: Cleanliness, amenities, property conditions & facilities
Cleam room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen was great. The crab dinner set I ordered together with the room exceeded my expectation
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was as described. From the room, amenities to the staff. We stayed as a family of 3 and the meals, room & onsen were perfect for our one night stay. Highly recommend.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Li Huan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful room, friendly staff. Great outdoor onsen. Private onsen is clean, nice, and loves that it looks into nature; though aesthetically a bit basic (looks like a hot tub). Breakfast and dinner were fantastic. Beautifully presented, tasty, and hearty. That said, dinner was too much food and wished there were more vegetables/fruit!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring and meals.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

lishan

Liked: Cleanliness, staff & service
Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half board was fantastic and the private Onsen was the best.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Fernanda

Liked: Cleanliness
Everything was clean and lovely
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of Japans best kept secrets. Would come again with family and friends to take in more from such a great stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aiden

Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely amazing!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely with a real Japanese feel and the private onsen was a wonderful luxury. The hotel provided ornate dressing gowns for dining and experiencing the hotel. And the feasts we were served at breakfast and lunch were very impressive. Thanks to all the staff for a wonderful stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Oct 2025