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Susukinohara Ichinoyu

4.0 star property
VIP Access

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Photo gallery for Susukinohara Ichinoyu

Reception
Creator video - submitted by BEST JAPAN HOTELS, Periple
Front of property – evening/night
Down duvets, in-room safe, laptop workspace, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-style Twin Room with Open-Air Bath, Non Smoking

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese-style Twin Room with Open-Air Bath, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for Japanese Western Room with Wetland View-Annex (3 Adults)

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room with Wetland View-Annex (3 Adults)

  • Sleeps 3

View all photos for Quadruple Room With Private Bathroom

Down duvets, in-room safe, laptop workspace, free WiFi

Quadruple Room With Private Bathroom

  • Sleeps 4

View all photos for Japanese Western Room With Mountain View-Annex-Included Free Drink

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room With Mountain View-Annex-Included Free Drink

  • Sleeps 2

View all photos for Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

  • Sleeps 2

View all photos for 【Mainbuilding】Japanese twin style room with private open-air bath

Down duvets, in-room safe, laptop workspace, free WiFi

【Mainbuilding】Japanese twin style room with private open-air bath

  • Sleeps 2

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About this property

Susukinohara Ichinoyu

Ryokan in Hakone with free parking
This smoke-free ryokan features a restaurant, a front desk safe and free self-parking. WiFi in public areas is free.
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Susukinohara Ichinoyu, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Ōwakudani and 9 minutes from Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

Susukinohara Ichinoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 334 reviews
Rating 8 - Good. 83 out of 334 reviews
Rating 6 - Okay. 23 out of 334 reviews
Rating 4 - Poor. 7 out of 334 reviews
Rating 2 - Terrible. 1 out of 334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely with a real Japanese feel and the private onsen was a wonderful luxury. The hotel provided ornate dressing gowns for dining and experiencing the hotel. And the feasts we were served at breakfast and lunch were very impressive. Thanks to all the staff for a wonderful stay
Stayed 2 nights in Oct 2025

8/10 Good

Samuel, North York

Stayed 1 night in Oct 2025

6/10 Okay

Yue

Travelled with family
Disliked: Property conditions & facilities, room comfort
the inn looked dated. They provided one small bath towel, very thin. No hand towel or face towel. If you need amenities like shower cap, body cream, you have to go to the main building to get it. Onsen is nice but no views. Dinner and breakfast were good.
Stayed 1 night in Oct 2025

10/10 Excellent

LingXia

Stayed 1 night in Sep 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Po Yu

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

2/10 Terrible

Charmaine

Stayed 1 night in Sep 2025

10/10 Excellent

Drake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Oct 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Mart next to the hotel was very convenient. Nothing else nearby in terms of shopping or restaurants. The private onsen was wonderful as were the public ones. Very clean facility. Kaiseki BF and dinner was really good! Service fantastic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely delightful hotel: helpful staff, clean, comfortable, huge room, wonderful food, free tea/coffee/alcohol whenever you like, japanese robe and towels included. The private onsen was so lovely - don’t be fooled by the photos, it was clean as a whistle, just stained by the minerals in the water. Absolutely enormous amount of all sorts of strange and delicious food for both dinner and breakfast. I’m staying in hostels pretty much every night of my holiday in Japan but wanted to spend one night having an affordable ryokan experience: this place was by far the cheapest in the Hakone area but I can’t see how it could have been better. Adding be put off by its location, it’s a short very easy bus ride from Lake Biwa; it’s also right next door to a 24 hour convenience store.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
I told the hotel in advance I was vegetarian and I was incredibly well accommodated. The meals were vegetarian, well presented, diverse and delicious. Lots of new Japanese food experiences. The rooms are large and relatively clean, the futon beds weren’t very comfortable (but no futons really are) and the staff were all exceptionally helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of Japans best kept secrets. Would come again with family and friends to take in more from such a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half board was fantastic and the private Onsen was the best.
Stayed 2 nights in Sep 2025

8/10 Good

Armando

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good staff service, but very difficult to transport
Stayed 1 night in Sep 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!!
Stayed 1 night in Sep 2025

8/10 Good

Kyriaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Susukinohara Ichinoyu Hotel in Hakone offers fantastic accommodations, featuring private spring baths as well as access to a larger public bath. The ambiance is lovely, making it a wonderful place to stay. There were also complimentary drinks, including alcohol. The only downside was the tedious trip to get there via a crowded bus, which made for a bumpy ride.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place. I’ve already recommended it to friends. The dinner and breakfast was great! Amazing value for money
Stayed 1 night in Sep 2025

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay there. Came as a family with 2 teenagers. The private onsen was so relaxing and everyone got to spend "me" time on their own. The mineral properties of the water was pure bliss. The dinner and breakfast was wonderful, with lots of food and all you can drink for 90mins at dinner. Would highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Kelly, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room with private hot tub. The half-board food option we booked was average and convenient. I wish they have a kid menu, raw fish is just not something that little kids enjoy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ginger, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help us make our way somewhere at the last minute. The room was wonderful and we enjoyed the in-room onsen tub and 2 kaiseki meals.
Stayed 1 night in Aug 2025