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Hotel Helgoland

3.5 star property

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Photo gallery for Hotel Helgoland

Lobby
Bar (on property)
A wicker chair with a cushion, a small table with a patterned tablecloth, and a vase of flowers.
A hotel room with two tables, chairs, a lamp, and a bookshelf.
Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Kieler Strasse 173-177, Hamburg, HH, 22525
  • Place, Theatre Neue Flora
    ‪6 min drive‬
  • Place, Wohlers Park
    ‪7 min drive‬
  • Place, Hagenbeck Zoo
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, Select Comfort beds, individually decorated, desk

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, Select Comfort beds, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Familienzimmer

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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12 Jul - 13 Jul
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About this property

Hotel Helgoland

A bar/lounge, self parking and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Helgoland offers 110 accommodations with a hairdryer and fans. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Helgoland, you'll be within walking distance of Theatre Neue Flora. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Hagenbeck Zoo and 6 minutes from Volksparkstadion
As a guest of Hotel Helgoland, you'll find a library, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Helgoland also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 26.0 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 147 reviews
Rating 8 - Good. 74 out of 147 reviews
Rating 6 - Okay. 40 out of 147 reviews
Rating 4 - Poor. 10 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo

Kätevä
Stayed 1 night in May 2024
Verified

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top, schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022
Verified

8/10 Good

Ole Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Judu

Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen. Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Stayed 1 night in Jul 2021
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses. Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value and price are in line. I would go again.

Good place. Value and Price are synced.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

EDDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019
Verified

8/10 Good

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities

Etwas altbacken, aber insgesamt ok

Etwas altbacken, aber insgesamt ok
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Rummet borde renoveras

Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Peter Dam

Godt hotel

Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

thor-erik

Bra Hotell

Helt ok rom i forhold til prisen. Fin beliggenhet
Stayed 1 night in Aug 2018

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