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Crowne Plaza Hangzhou Thousand Island Lake by IHG

4.5 star property

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Photo gallery for Crowne Plaza Hangzhou Thousand Island Lake by IHG

Indoor pool
Exterior
1 King 1 Bedroom Premier Club Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets
Exterior
Spa

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Linghou Community, Jiande, Hangzhou, 311608
  • Place, Stork Hill of Hangzhou
    ‪6 min drive‬
  • Place, Hangzhou Safari Park
    ‪18 min drive‬
  • Place, West Lake
    ‪37 min drive‬

Room options

View all photos for 1 King Standard Lake View

Premium bedding, free WiFi, bed sheets

1 King Standard Lake View

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Lake View Balcony

Premium bedding, free WiFi, bed sheets

1 King Premium Lake View Balcony

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Lake View Balcony

Premium bedding, free WiFi, bed sheets

2 Double Premium Lake View Balcony

  • 60 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for 2 Double Standard Lake View

Premium bedding, free WiFi, bed sheets

2 Double Standard Lake View

  • 35 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 King Standard

Premium bedding, free WiFi, bed sheets

1 King Standard

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 1 Bedroom Premier Club Suite Living Area Lake View

1 King 1 Bedroom Premier Club Suite Living Area Lake View | View from room

1 King 1 Bedroom Premier Club Suite Living Area Lake View

  • 85 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard

Premium bedding, free WiFi, bed sheets

2 Double Standard

  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 King 1 Bedroom Captain Suite Living Area Lake View

1 King 1 Bedroom Captain Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets

1 King 1 Bedroom Captain Suite Living Area Lake View

  • 85 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite Living Area Lake View

1 King 1 Bedroom Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets

1 King 1 Bedroom Suite Living Area Lake View

  • 85 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, free WiFi, bed sheets

Standard Room

  • 45 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Double Standard Garden View

View from room

2 Double Standard Garden View

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 King 1 Bedroom Suite Living Area

Premium bedding, free WiFi, bed sheets

1 King 1 Bedroom Suite Living Area

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard Family Room

View from room

2 Double Standard Family Room

  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

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About this property

Crowne Plaza Hangzhou Thousand Island Lake by IHG

Lakefront hotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Crowne Plaza Hangzhou Thousand Island Lake by IHG offers 284 air-conditioned accommodations, with complimentary bathrobes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Crowne Plaza Hangzhou Thousand Island Lake by IHG, you'll be close to Stork Hill of Hangzhou. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and mountain biking
  • 20.1 mi (32.3 km) from Xixi National Wetland Park and 27.5 mi (44.3 km) from West Lake
Crowne Plaza Hangzhou Thousand Island Lake by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17007 square feet (1580 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Hangzhou Thousand Island Lake by IHG. Self parking is free.

This 4.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Crowne Plaza Hangzhou Thousand Island Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 149 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Mountain biking

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 17,007 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 149 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hangzhou Thousand Hotel
Crowne Plaza Thousand Hotel
Crowne Plaza Thousand
Crowne Plaza Hangzhou Thousand Island Lake Hotel
Crowne Plaza Thousand Island Lake Hotel
Crowne Plaza Thousand Island Lake
Crowne Plaza Hangzhou Thousand
Crowne Plaza Hangzhou Thousand Island Lake
Crowne Plaza Hangzhou Thousand Island Lake by IHG Hotel
Crowne Plaza Hangzhou Thousand Island Lake an IHG Hotel
Crowne Plaza Hangzhou Thousand Island Lake by IHG Hangzhou
Crowne Plaza Hangzhou Thousand Island Lake by IHG Hotel Hangzhou

Crowne Plaza Hangzhou Thousand Island Lake by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise...

From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool overlooking the lake beautiful, and then there is the scenery, which is absolutely amazing. Thank you Crowne Plaza for an unforgettable 2 nights...
Stayed 1 night in Nov 2023