Sheraton Qiandao Lake Resort

5.0 star property

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1 bedroom, premium bedding, down duvets, minibar
Exterior
Lobby lounge
Deluxe Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, down duvets, minibar
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

View in a map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700
  • Qiandao Lake
    ‪3 min walk‬
  • Qiandaohu National Forestry Park
    ‪3 min drive‬
  • Weiping Ferry Terminal
    ‪5 min drive‬

Room options

Premium Room, 2 Single Beds, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Club Room, 1 King Bed, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Garden View

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 King Bed, View

  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Lake View

  • 94 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Garden View

  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Qiandao Lake Resort

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club and a bar/lounge. Housekeeping is available on request.
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A health club and a water park (surcharge) are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Platinum Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Sheraton Qiandao Lake Resort, you're just a quick walk from Qiandao Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Fishing
  • Buffet breakfast offered for a fee
  • Wired Internet for a fee
  • Splash around at the water park or swim in the indoor and seasonal outdoor pools
  • Indulge with detox wraps, Ayurvedic treatments or hot stone massages at Platinum Spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf
  • Airport, local-area and theme park shuttle service available for a fee
Sheraton Qiandao Lake Resort offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Qiandao Lake Resort. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Fishing – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Lobby Lounge – On-site café.
Feast – This buffet restaurant serves breakfast, lunch and dinner.
Yue – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Club Lounge
  • Feast
  • Fishing
  • Lobby Lounge
  • Yue

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Water park

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,073 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 16.6 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Qiandao Lake Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou