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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Exterior
View from room
Lobby sitting area
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Wan Chai Road
    ‪2 min walk‬
  • Times Square Shopping Mall
    ‪3 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior City View Twin Room

View from room

Superior City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Queen Room

In-room safe, free WiFi, bed sheets

Superior City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

View from room

Standard Room, 2 Single Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard City View Queen Room

View from room

Standard City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

Deluxe City View Twin Room | Property amenity

Deluxe City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | Property amenity

Deluxe City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Rosedale Hotel Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1117)
The price is €50
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Rosedale Hotel Hong Kong

About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, steps from Times Square Shopping Mall
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, Access to hot tub and concierge services are on-site.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
Best Western Hotel Causeway Bay offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 208 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 248 out of 1003 reviews
Rating 4 - Poor. 113 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kate

Liked: Cleanliness
Plenty of cheap restaurants, small room, needs renovating but served the purpose for a one-night stay
Stayed 1 night in Mar 2025

8/10 Good

Melesa

Stayed 3 nights in Mar 2025

6/10 Okay

RITA CHENG

Disliked: Cleanliness
Stayed 19 nights in Feb 2025

8/10 Good

Mong

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Free coffee and internet. Close to Time Square and easy to go anywhere with bus lines, tram cars next to it. Smaller room but is common in Hong Kong because the property price is sky high expensive.
Stayed 2 nights in Mar 2025

8/10 Good

donald ian george

Liked: Cleanliness, staff & service, property conditions & facilities
Thecfood choices are fantastic and the restaurants in Bowrington Road arevopen until 2 amazing,So many bakeries in Canal Road
Stayed 27 nights in Feb 2025

10/10 Excellent

Kris Abegail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2025

6/10 Okay

Connie

Room is small, staffs are not too friendly
Stayed 6 nights in Feb 2025

8/10 Good

precy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit
Stayed 2 nights in Feb 2025

4/10 Poor

Danny

Disliked: Property conditions & facilities
Did not like the lobby and check in area. Not convenient located on 3rd floor
Stayed 4 nights in Feb 2025

8/10 Good

Gus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good, except that we didn't get the room that we thought ee had reserved with the the 2 person jacuzzi. Instead we got a small room. We were told that we would have to pay another 1000hkd to get that room, on top of the 960hkd that we we had already paid.
Stayed 12 nights in Feb 2025

10/10 Excellent

Kit bun bunny

Liked: Cleanliness, staff & service
Transportation very good
Stayed 12 nights in Feb 2025

4/10 Poor

Ma. Eliza

Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Stayed 14 nights in Feb 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Room was clean and twin beds comfortable. Great location next to Times Square Shopping Mall and Market.
Stayed 14 nights in Feb 2025

2/10 Terrible

Paul

Stayed 10 nights in Feb 2025

4/10 Poor

Valentino

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 3 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One step above a hostel

This is about one step above a hostel. If you have 2 people in a room one will need to stay in bed while the other moves about. The shower is awful. Super small with a shower curtain that constantly touches you, icky! The towels are so thin you can’t dry yourself and there are no hand towels or wash cloths.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pratiek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Efa

Liked: Staff & service, property conditions & facilities
I would recommend it for safety and low budget
Stayed 2 nights in Jan 2025

6/10 Okay

Anna

Travelled with partner
We felt itchy after sleeping in your bed. Also your clerk didn't order a taxi for us. We are elderly and have to lug our baggage to the corner of the street to get a taxi.

10/10 Excellent

Hong Kuan, PALO ALTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay and the price is fair.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Causeway Bay, Hong Kong. Rooms were clean and the view was amazing from my room.
Stayed 1 night in Jan 2025

2/10 Terrible

Gem

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely Disappointing Stay – Would Not Recommend I was shocked by the condition of this hotel. The staff displayed poor attitudes, even raising their voices at check in. The room was in terrible condition with a poorly designed layout; there wasn’t even any place to open a cabin-sized suitcase except on the bed. Basic amenities like toothbrushes and bottled water were not provided. The carpet and room smelled musty, making the environment uncomfortable. While the toilet was marginally better than a public restroom, it fell far below acceptable standards for a hotel. Overall, the experience was closer to a subpar motel than a proper hotel. I strongly advise against booking here.
Stayed 1 night in Jan 2025