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MainStay Suites Houston NASA/Clear Lake

2.5 star property

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Photo gallery for MainStay Suites Houston NASA/Clear Lake

Lobby sitting area
Front of property
Reception
27-inch flat-screen TV with digital channels, TV
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
1050 Bay Area Blvd, Houston, TX, 77058
  • NASA Johnson Space Center
    ‪17 min walk‬
  • Space Center Houston
    ‪4 min drive‬
  • Baybrook Mall
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Fridge, microwave, stovetop, dishwasher

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4.1 out of 5, Very good, (958)
The price is €67
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includes taxes & fees
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About this property

MainStay Suites Houston NASA/Clear Lake

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
MainStay Suites Houston NASA/Clear Lake offers 94 accommodations with a safe and coffee/tea makers. 27-inch flat-screen televisions come with digital channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at MainStay Suites Houston NASA/Clear Lake, you'll be within walking distance of NASA Johnson Space Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from NASA Johnson Space Center and 5 minutes from Baybrook Mall
  • Dogs welcome for a fee (restrictions apply)
Some rates at MainStay Suites Houston NASA/Clear Lake are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

MainStay Suites Houston NASA/Clear Lake offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The business-friendly MainStay Suites Houston NASA/Clear Lake also features barbecue grills, coffee/tea in common area, and concierge services. Free self parking is available.

This Houston hotel is smoke free.

All-inclusive details

All-inclusive room rates at MainStay Suites Houston NASA/Clear Lake are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 25.00 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites Houston NASA/Clear Lake Hotel
MainStay Suites Houston NASA/Clear Lake Houston
MainStay Suites Houston NASA/Clear Lake Hotel Houston
TownePlace Suites by Marriott Houston NASA/Clear Lake

MainStay Suites Houston NASA/Clear Lake Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 729 reviews
Rating 8 - Good. 177 out of 729 reviews
Rating 6 - Okay. 74 out of 729 reviews
Rating 4 - Poor. 57 out of 729 reviews
Rating 2 - Terrible. 80 out of 729 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

BENJAMIN

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly maintained lot of damage and missing hardware cockroaches everywhere in the room

10/10 Excellent

Destinee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms, the property management is great, and its in the perfect area 5 min from nasa and 10 min from the malls. Will stay there every time we are in the area
Stayed 3 nights in Mar 2025

8/10 Good

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

rosemary

Liked: Staff & service
ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Naomi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Timilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Chantel

Disliked: Staff & service, room comfort

Unsatisfied Expectations

It smelled of marijuana in the rooms and hallway, and was given a room with an adjacent door and for me I was very uncomfortable with that
Stayed 2 nights in Jan 2025

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubled billed on deposit. Room was not clean. Coffee pot smelled of mold. Would not recommend staying at this property
Stayed 2 nights in Jan 2025

2/10 Terrible

Renee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Are we on candid camera?

They would only allow 3 towels and there were 7 in our suite, we ran out of toilet paper, they told us we would have to wait u til Monday, as they keep that closet locked and only the manager has a key. Asked for kleenex, nope we are out! Asked for soap, nope, we are upgrading and don't provide it any longer. They provided a roll away bed, which was appreciated, yet could not get sheets. Curtains were shredded and just hanging, the lamps in the bedrooms did not work, wallpaper peeled off wall. Stains all over couch and ottoman. No utensils in the kitchen, only 2 cups, 2 glasses and no pots or pans. So! to say the least it was miserable.......
Stayed 3 nights in Jan 2025

2/10 Terrible

Julio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review 1 Night Stay

Terrible! Arrived to my room, and it was a mess! Food boxes everywhere, bed unkempt, smelled funky. The hallway reeked of Marijuana. Went to front desk and got a new room in a different building. New room was clean, smelled kind of funky, and smoke detector was removed from ceiling (tried attaching photo, wont attach) Left for dinner, returned and hallway also reeked of Marijuana. At about 11 pm door opened with a key and it was front desk personnel. She apologized profusely assuming the room was empty. The whole night i couldnt sleep, Marijuana smell from hallway was seeping through, everytime i heard the building door open, which was just outside room, i felt as if someone was entering my room, like earlier. Terrible mistakes and terrible hotel. Definitely DO NOT Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the quietest, walls seem thin but overall l liked it. Kitchenette and full size coffee pot.
Stayed 4 nights in Jan 2025

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marijuana Stench Motel/Lazy Manager

This property is managed by a lazy manager who allows Marijuana/smoking in the rooms. The property is supposed to be 'smoke free'. Yet the buildings smell like marijuana everyday all day long. The rooms are not properly maintained yet rented to guests. I requested to view my room prior to paying & check in to insure I didn't get a nasty , garbage room. Furthermore the manager has no customer service skills or basic understanding of purchase & receipt. Beware!! Beware!! The hotel charges guest an unexpected deposit at check in but she refuses to give a receipt for the charge. Then I was alerted by my card later that "someone" from Mainstay constantly tried to make unauthorized charges on my card. Fortunately the card was locked. Several of the staff live on property & hang around the office entrance smoking. AVOID this place!! They need to get new management before the current manager & staff run this property further into the ground.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked and smelled clean. The pillows and sheets smelled freshly washed. The ac unit was clean and quiet.
Stayed 2 nights in Jan 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I arrived in my room, the TV cable and TV were partly pulled out of the wall(broken plates and wires hanging down. As a result TV and WiFi were intermittent to on-existent. I reported this immediately. Ii was not offered an alternate room. Instead, I was told that maintenance had left for the day (it was 4 pm), and it would be fixed the next morning. It was not, so I had another evening without TV or internet. Also, the thermostat didn’t work. The room was clean and otherwise fine, but I will likely avoid this chain in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

A'jae

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The young lady on the night shift was phenomenal as were the other staff but the only complaint would the sheets should be cleaned better. There was left over stains on the sheets
Stayed 1 night in Dec 2024

2/10 Terrible

Amari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some man broke into our room through the window.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Okay

The room was not up to par. Light burned out in bathroom, stains all over carpet, outlet covers missing which is dangerous. Looks like the smoke detector was missing from the ceiling. The room had a bit of odor. However, room was quiet and bed comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable bed and the room was above and beyond my expectations
Stayed 1 night in Dec 2024

4/10 Poor

Sharne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was nice. As for as room #205, there were dead roaches and live roaches on walls and crawling on room door and cabinet doors (recorded and showed video to secretary of roaches crawling on wall) as well as bed bugs in the first room. Talked to secretary, got moved to 3rd floor rm 304, room was in much better condition but when it started raining, it started leaking in the window pane and water leaked into AC. Stay wasnt the greatest but pest control most definitely needs to be prioritized frequently due to those kind of situations.
Stayed 4 nights in Dec 2024

2/10 Terrible

rosezelia

Stayed 1 night in Nov 2024

2/10 Terrible

Jackson

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ghetto

There were roaches on the dishes. Big wet spot on the carpet. People were up all hours of the night yelling and selling. Young lady at the front desk was very nice. Showed her pictures of the roaches.
Stayed 1 night in Nov 2024

8/10 Good

Mashhood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024