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Hyatt Regency Houston West

3.5 star property
VIP Access

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Lobby
Exterior
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Houston Marriott Westchase

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.1 out of 5, Very good, (1007)
The price is €140
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Houston Marriott Westchase

About this property

Hyatt Regency Houston West

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be close to Bear Creek Pioneers Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the clean guestrooms
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1064 reviews
Rating 8 - Good. 191 out of 1064 reviews
Rating 6 - Okay. 111 out of 1064 reviews
Rating 4 - Poor. 59 out of 1064 reviews
Rating 2 - Terrible. 64 out of 1064 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Everett, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Bertrand, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hiwot

Stayed 1 night in Feb 2025

8/10 Good

Tramarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Houston,Tx

The stay was nice, I really enjoyed the beautiful fishes they had. It was nice to feed them as well. They end up giving us someone else room by mistake, but they changed it so quick with complementary drink voucher for us, for their apology. Valet was good too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodel

Stayed 1 night in Feb 2025

6/10 Okay

MONICA

Stayed 1 night in Feb 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s absolutely phenomenal place thank you for the great service
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2025

4/10 Poor

Trey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast is 35 dollars. Huge rip
Stayed 2 nights in Feb 2025

6/10 Okay

Rosendo

Liked: Room comfort
Disliked: Staff & service
Estoy muy triste por qué se me olvidaron un anillo y aretes y no me los quisieron devolver ! A pesar de que se perfectamente donde los dejé y según la camarera no los vio ! Hablé varias veces pero nunca me contestaron y cuando Fui a hablar con ellos me dijeron que iban a investigar y hasta ahora no he rendido respuesta !
Stayed 3 nights in Jan 2025

6/10 Okay

Curtis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

90s throwback

As a “better” hotel I would say only if you enjoy the 90s. This hotel is very reminiscent of 30 years ago. Especially the mauve decor and tiles in the bathroom. Time for an update for sure. I was also disappointed that the hot tub was not working and appeared to be not working for some time. Lastly, housekeeping left my door slightly open… because the room door was in disrepair. Glad I had my valuables with me. Boo!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Furniture in room is filthy and must be 25 years old. Yuk!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Waeel

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good experience. However, the rooms seem to be outdated including old fashion bathtub.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! Excellent koi ponds

Hotel is great! Koi ponds are amazing! Love the set up and friendly staff! Rooms are a little outdated but not nearly like some of the reviews.
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Tyrik

Stayed 2 nights in Jan 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location driving distance to everything! Dinning options are endless!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jan 2025

8/10 Good

Twyla, Port Aransas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a room right on the hwy 10 side was up all night with trucks and sirens.
Stayed 1 night in Jan 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, amenities
Good and affordable business hotel for walking to nearby energy corridor businesses. Bed and bedding were excellent. Heating and AC were effective, easy to control but noisy. Desk, power and WiFi were good. Room lighting was effective. Except for parts of the lobby during the day, much of the hotel is a bit dark and gloomy. Lobby is very nice, bar was good, restaurant OK (might be much better on patio in warmer weather). Although many reviews note that the rooms have an outdated design relative to most international Hyatt Regency hotels, the rooms are well maintained. We did not use the convention facilities. However, there were 3 distinct negatives. 1. In at least two rooms on the 5th floor, there was no hot water from midnight to 6 am for a week (water was 72F which feels cold to most people in a shower). Reception said they would leave a note for maintenance. Given the frequency of complaints about this in other reviews, I suspect that this is a choice of management, not a maintenance issue. 2. The outside entry is dark, poorly signed and confusing - looks like a dingy loading area, not the front entry area of a Hyatt Hotel - our Uber driver thought he'd made a wrong turn and asked what turned out to be the bell desk for directions to the entry. 3. Rooms on the south side near the Katy Freeway were very noisy - rooms facing NW were much quieter. Reception was very accommodating about a move. All in all, better than average for an aging business hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Frida

Stayed 1 night in Jan 2025

10/10 Excellent

YAIRIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice!!!

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff and close to the freeway
Stayed 4 nights in Jan 2025