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Hotel Arctic

4.5 star property

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Photo gallery for Hotel Arctic

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.
Property video
A table set for dining with a candle, glasses, and a bottle, overlooking a sunset view.
Premium bedding, individually decorated, individually furnished
A glass enclosure with a view of the northern lights and a snowy landscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Place, Ilulissat Harbour
    ‪13 min walk‬
  • Place, Knud Rasmussen Museum
    ‪17 min walk‬
  • Airport, Ilulissat (JAV)
    ‪3 min drive‬

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a view of a snowy landscape.

Superior Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Cabin, 1 Double Bed

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, desk, chairs, a TV, and a view of the ocean.

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Grand Apartment, 1 King Bed

  • Ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed

A modern living room with a brown sofa, a round coffee table, and a purple rug. There are two floor lamps, a TV, and a small wooden table.

Deluxe Apartment, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Arctic

2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hotel Arctic offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Ilulissat hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2024.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Arctic, you'll be within walking distance of Ilulissat Harbour. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Knud Rasmussen Museum and a few minutes from Ilulissat Harbour
  • Free airport shuttle service
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. A fitness centre, a library, and a terrace are also featured at the luxury Hotel Arctic. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ilulissat hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hotel Arctic has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 1987
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - January 2024
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 550.0 per day.
  • Cots (infant beds) are available for DKK 500.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Arctic offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Hotel Arctic Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 85 reviews
Rating 8 - Good. 20 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jane

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025
Verified

8/10 Good

KYONG

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jannik

Liked: Cleanliness, staff & service, property conditions & facilities
Godt sted med fantastisk udsigt
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtigt fint hotel med fantastisk morgenmad. Måtte vente lidt på lufthavn transfer da vi ankom men den var gratis. Der går citybus til byen ca, hver halve time. Koster 15 kr. man kan også gå ned i byen men hjem er bakken stejl.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Virkelig god mad
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet har den mest fantastiske udsigt. Man bliver afhængig af at vågne op til den hver dag. Morgenmad er ok, ikke noget særligt. Men dog virkelig gode pandekager. Værelset er rigtig fint. Jeg nød at bo der.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanvittig lækker mad og den flotteste beliggenhed, især nordlys hytte
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Anitta

Liked: Cleanliness, staff & service, property conditions & facilities
Ja den var virkelig god
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lotte

Nydeligt hotel, skøn lejlighed. Begge med mageløs udsigt.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Casper haahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en anderledes og eksklusiv oplevelse at ligge og sove i et glashus med sådan et smukt udsigt.
Stayed 1 night in Dec 2025