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Hotel Metropole Interlaken

4.0 star property

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Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Lobby
Business centre
Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace
Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Hoheweg 37, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1st to 6th floor)

Standard Single Room (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Twin Standard (1st to 6th floor)

Double Room Twin Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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Front of property – evening/night
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  • Free Wi-Fi
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4.2 out of 5, Very good, 598 reviews
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includes taxes & fees
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Royal St. Georges Hotel Interlaken - MGallery Collection

About this property

Hotel Metropole Interlaken

Hotel with a full-service spa, near Mystery Rooms
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Metropole Interlaken offers 96 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Metropole Interlaken. During your stay, you're just a quick walk from Höhematte Park. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
Hotel Metropole Interlaken offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropole Interlaken. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Metro Bar – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered parking on site (CHF 16 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 27 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Covered self-parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Metropole Interlaken offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Reviews

Hotel Metropole Interlaken Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 188 out of 441 reviews
Rating 8 - Good. 143 out of 441 reviews
Rating 6 - Okay. 62 out of 441 reviews
Rating 4 - Poor. 34 out of 441 reviews
Rating 2 - Terrible. 14 out of 441 reviews

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Gurdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best stay in this entire trip. The place is in a classic town with a mountain view and open space. 10 minute walk to a major train station, with bus stops few meters away.
Stayed 3 nights in Sep 2025

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Blue Mountains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Helped safely store bags while we waited for room to be ready. The rooftop hotel restaurant has the best view and great food.
Stayed 1 night in Aug 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Himanshu

Travelled with family
Liked: Cleanliness, staff & service
Staff was okay, not too friendly not rude…. Rooms were good (No Ac so had to leave the door open lot of street noise)…. Lift system was weird…
Stayed 1 night in Aug 2025

10/10 Excellent

KRISHNAMURTI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all the activities, shopping and dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruchika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

YIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Stayed 1 night in Aug 2025

6/10 Okay

Dinakaran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is located at the centre of Interlaken and is walkable from the two stations. The ambience is great but the moment we step out of the hotel, it feels crowded with travellers. The view of the mountains from the window is great. However the hotel is not a 4 star hotel because of lack of amenties and conditon of the room a) No airconditioner as the rooms can become hot during day time b) the carpets were old and dirty c) the shower and the shower curtains were basic and need refurbishment or total replacement d) the safe was pretty old and i had to call the technician e) the lifts had to be operated with the keys and it was difficult as it didn't work properly always f) the entrance was small and hidden because of offices and shops g) the breakfast could have been better
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirka

Stayed 2 nights in Aug 2025

8/10 Good

Jay

Travelled with family
Liked: Staff & service
No air conditioning in the rooms, only a noisy fan. Could not keep window open as people were smoking on balcony. So the room was hot and uncomfortable. If you go to Interlaken in July or August, look for room with a/c
Stayed 2 nights in Aug 2025

10/10 Excellent

Bashar, Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best in Interlaken.
Stayed 1 night in Jul 2025

4/10 Poor

Shanti

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel location is central and convenient , 5 mins walk to the train station. Room amenities are disappointing and limited. Rooms : No air con, no coffee/tea facilities, no ironing facilities- have to go the 3rd floor for all these. It’s a dated property , not worth the money
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good.
Queen Deluxe Room
13th Floor balcony
Stayed 2 nights in Jul 2025

10/10 Excellent

david, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and updated rooms
Stayed 1 night in Jul 2025

8/10 Good

Tarun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, no AC can make it a bit hot
Stayed 2 nights in Jul 2025

10/10 Excellent

Afshan, Luton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from Switzerland after staying 2 nights at the hotel end of last week. Checkin and checkout were both very quick and efficient and the staff were wonderful especially at checkin. Maryam at reception was very helpful. We had arrived very early but wanted to leave our luggage and get on with our site seeing. She stored our luggage, checked us in and gave us maps and tips of what we could do in the area. We were on the 6th floor and our room had a balcony with great views of Jungfrau. Spacious rooms with comfortable beds. Really good shower. There’s a bus outside the hotel no 21 that can take you to the Interlaken ost if you don’t want to walk in the heat. I highly recommend this hotel and will certainly stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. We had a mountain view room with a balcony and it was stunning!
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is amazing Staff and service were impeccable Room very clean Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great views from the balcony! Hotel has no AC! A fan is provided but they really need AC!!
Stayed 1 night in Jun 2025