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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Suite, 2 Bedrooms | Living room | Plasma TV
BBQ/picnic Area
Full-sized fridge, microwave, oven, stovetop
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Laundry
  • Parking included

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Tulane University
    ‪11 min drive‬
  • Place, Caesars Superdome
    ‪12 min drive‬
  • Place, Bourbon Street
    ‪14 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Plasma TV

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.2 out of 10
Good
(16 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Metairie New Orleans. During your stay, you'll be close to Tulane University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Tulane University and 11 minutes from Caesars Superdome
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 May and close on 13 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1014 reviews
Rating 8 - Good. 296 out of 1014 reviews
Rating 6 - Okay. 115 out of 1014 reviews
Rating 4 - Poor. 54 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

mary

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kirk

Stayed 2 nights in Jun 2025

8/10 Good

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
It was a nice room for a quick trip due to my mom having surgery.
Stayed 1 night in May 2025

10/10 Excellent

Imani

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We came down for a birthday and the two bedroom suite was perfect. I was thrown off by the “sofa bed” but it worked out fine. The staff were Amazing Ms.Sherrie at the front desk 3-11 shift and Ms.Yosheka for breakfast were a 10/10! They were friendly and made the stay feel so welcoming. The housekeeping refreshed our room and made sure we had clean towels. I can’t say enough about this property it was truly amazing I enjoyed it.
Stayed 2 nights in Jun 2025

8/10 Good

Herbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lachelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t have asked for a better hotel. Friendly staff, reasonably priced, decent breakfast, conveniently located amongst food and entertainment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed super comfortable, very friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Ieisha

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sujoy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite and located in a good place. Restaurant and walmart very nearby.
Stayed 1 night in May 2025

2/10 Terrible

Vincent

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was damp in room, tv did not work, overall outdated and guests were questionable
Stayed 1 night in Jun 2025

6/10 Okay

Serena

Travelled with partner
Disliked: Property conditions & facilities
The overall stay was pleasant, however the property has a possible mold problem. I unpacked my suitcase after my stay and my clothes were wet from all the moisture. Then when you walk in through the halls, it feels extremely humid and moist. It was hard to find the entrance and it’s not in the best area. Giving 3 stars because the room has a kitchenette which included a stove and a fridge and dishwasher, and the staff was very friendly. Please do something about the moisture of this place because there is no way that is healthy for anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Property conditions & facilities
The front desk service was outstanding!
Stayed 1 night in May 2025

10/10 Excellent

Gabrielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly an super helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Leah

Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised!
Stayed 3 nights in May 2025

4/10 Poor

Delicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert, Visalia

Stayed 1 night in May 2025

6/10 Okay

La Shawn

Stayed 1 night in May 2025

8/10 Good

April

Stayed 1 night in May 2025

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025