Embassy Suites by Hilton Knoxville West

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Breakfast and dinner served, American cuisine
Exterior
Lobby
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, One King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Two Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

1 Room Premium Studio Suite-1 King Bed-Nosmok

  • Sleeps 4

1 King Bed-Studio 1 Room Suite-Nonsmoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

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About this property

Embassy Suites by Hilton Knoxville West

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The free breakfast at Embassy Suites by Hilton Knoxville West gets high marks from our customers. During your stay, you'll be close to Dead Horse Lake Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Flying Spoons
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include 5 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Flying Spoons – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean. Room heater/ac was noisy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026

10/10 Excellent

Logan

Stayed 1 night in Jan 2026

6/10 Okay

Yolanda

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025

6/10 Okay

Rhonda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was very close to the elevator. Very noisy. Lots of traffic and dings from the elevator late into the night. Additionally I did not feel secure, although I’ve stayed there previously. However, the pillows are marvelously comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Fabian

Stayed 2 nights in Jan 2026

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Yes. Would have liked hard boiled eggs
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelia

Stayed 1 night in Jan 2026

10/10 Excellent

Jocie

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Kailey

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The room needs to be dusted and a new air filter the thermostat was blinking change air filter other than that it was great i plan on having my wedding there
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Larry and Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience in every area!
Stayed 1 night in Dec 2025

6/10 Okay

Dustin

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamal

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Gianni

Stayed 1 night in Dec 2025