Hilton Garden Inn Gatlinburg

3.0 star property

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Photo gallery for Hilton Garden Inn Gatlinburg

Exterior
Lobby
Exterior
Daily cooked-to-order breakfast for a fee
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ole Smoky Moonshine Distillery
    ‪4 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Single King Bed

  • Sleeps 2
  • Free Wi-Fi

Single King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(39 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(10 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(45 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Single King Bed, Whirlpool, Sectional

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Double Queens

8.6 out of 10
Excellent
(49 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 KING 1 BDRM WHRPL SUITE

  • Sleeps 2
  • Free Wi-Fi

2 QN 1 BDRM STE MOBILITY/HEARING ACCESS TUB

  • Sleeps 6
  • Free Wi-Fi

Similar properties

About this property

Hilton Garden Inn Gatlinburg

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Gatlinburg. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes tennis courts and a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hilton Garden Inn Gatlinburg offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1196 square feet (111 square metres) and includes conference space. The business-friendly Hilton Garden Inn Gatlinburg also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Garden Grille – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Stereo
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults and USD 7.00 to 9.00 for children
  • Uncovered self-parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities
Very clean rooms, lobby, breakfast area great stay and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Malena

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!!!!very clean rooms and so nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, national park near by, close enough to walk to the little shops downtown
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and loved the fireplace in the room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property. Great place to stay and very convenient to Gatlinburg attractions.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, the staff was great. Enjoyed our visit and will stay there again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

rosalind

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly! Location of hotel was awesome, walking distance to almost everything!!!
Relaxing in lobby, warming up after cold rainy day...
Smoky mountains in the am from our balcony...
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Very clean,staff was great answering questions, great location!!This will be our go to hotel anytime we are in Gatlinburg....
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was great at check-in. Rooms were very large and clean and exactly as described in the listing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very friendly! I’ll book with them again just for that reason!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went very smoothly, check-in was super easy and our room was perfect. No loud people, friendly bartender and close enough to walk to downtown. Would stay here again for sure
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and great service.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joy

Liked: Cleanliness
Location was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to attractions / restaurants. Saved $ purchasing breakfast at time of booking. Bonus - Room was ready before check-in time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel! Great location! I would stay there again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a weekend getaway.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great location near restaurants and shops.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff members made sure that we had everything that we needed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff were super helpful, especially with the snow storm :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, everyone was so friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I left clothes behind and they helped me get them shipped back home!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

NIJOLE

Liked: Cleanliness, property conditions & facilities
It was a nice property close to all attractions.
Stayed 2 nights in Dec 2025