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Hilton Garden Inn Gatlinburg

3.0 star property

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Photo gallery for Hilton Garden Inn Gatlinburg

Exterior
Exterior
Exterior
Daily cooked-to-order breakfast for a fee
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
635 River Road, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Single King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

9.2 out of 10
Wonderful
(37 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Queen, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace | Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(41 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Queens

Desk, blackout curtains, iron/ironing board, free WiFi

Double Queens

8.6 out of 10
Excellent
(47 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
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  • Pool
  • Hot tub
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 2,220 reviews
The price is €100
includes taxes & fees
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About this property

Hilton Garden Inn Gatlinburg

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Gatlinburg. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes tennis courts and a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hilton Garden Inn Gatlinburg offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1196 square feet (111 square metres) and includes conference space. The business-friendly Hilton Garden Inn Gatlinburg also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Garden Grille – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Stereo
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults and USD 7.00 to 9.00 for children
  • Uncovered self-parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff were super helpful, especially with the snow storm :)
Stayed 3 nights in Jan 2026

4/10 Poor

Cecil

They charge you as their guest to park in their parking lot? I would never stay there again , they charged my debit card for 2 days parking when I checked out, I got to Gatlinburg and Pigeon Forge 3 to 4 times a year for last 15 years and never been charged at other Hotels to park where I payed to stay 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. We had the room with the fireplace. The staff were very accommodating and helpful. The hotel location is very convenient and close to restaurants and shops. My husband enjoyed the hot tub and fire pit in the evenings. Lobby is inviting with the fireplace. Great place for a getaway in the mountains.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tricia

Stayed 1 night in Jan 2026

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Very clean. Room with jacuzzi fireplace was perfect. Staff was over the top nice. Really enjoyed staying there.
Stayed 1 night in Jan 2026

10/10 Excellent

james

Stayed 2 nights in Dec 2025

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, location and location. The location is excellent 3 min walk to Ober mountain and 5 min walk to Skypark, also very close to Howard's restaurant and Cherokee Grille, awesome dinning options. Hotel staff is extremely friendly and always available to help and give local tips to explore the best way possible. The option of having breakfast for $12 (Buffet style) at hotel was very helpful and fair. Cleanness was very good and amenities awesome. I really recommend it and will stay there again when coming back in Summer to enjoy the ziplines.
Stayed 3 nights in Jan 2026

4/10 Poor

Rohini

Travelled with group
Liked: Amenities
We had roaches in the room. It was reported to the front desk twice. No compensation offered
Stayed 2 nights in Jan 2026

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Jasmita

Liked: Cleanliness, staff & service, amenities
Clean room, smiling and congenial staff, housekeeping coming in everyday to make the bed and give us fresh towels.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chris, Kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Incredibly great staff. Breakfast is just ok but you are surrounded by great breakfast places. Right on the river. Very scenic.
Stayed 5 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and our room was in good order. Everything worked and our stay was pleasant. The only complaint I would have was we were on the 5th floor and the ice machine does not work. However, a short ride to the fourth floor and the problem was solved. Overall, a really good place to stay and recommend the Hilton Garden Gatlinburg.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness
The clean room was top notch. The staff was friendly.
Stayed 7 nights in Jan 2026

8/10 Good

Garry

Liked: Cleanliness, staff & service
All good except the 15 for parking which I must have missed on the Expedia site.
Stayed 1 night in Jan 2026

2/10 Terrible

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
“The hotel claims to be pet-friendly, but any normal dog behavior, like barking, seems to bother them. Our stay was so uncomfortable that we had to leave earlier than planned, and we are still waiting for a refund for the nights we couldn’t stay. The hotel should clearly state its pet policies to avoid disappointing other guests.”
Stayed 4 nights in Dec 2025

10/10 Excellent

Rokney

Stayed 5 nights in Dec 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was great, except that they have started charging for parking and wasnt noted in the pricing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hilda

Stayed 5 nights in Dec 2025

10/10 Excellent

Hildred

Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Could use some new sheets. View from the balcony was of a mountain side and pretty. Fireplace and large jacuzzi were very nice. Will definitely stay again.
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

charyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Chad

Stayed 3 nights in Sep 2025