Fontan Ixtapa Beach Resort - All Inclusive

3.0 star property

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Photo gallery for Fontan Ixtapa Beach Resort - All Inclusive

Front of property
View from room
2 outdoor pools, pool umbrellas, pool loungers
Front of property
Deluxe Doble Vista Parcial al Mar | View from room

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • 24/7 front desk
  • Spa
  • Pool

Explore the area

Map
Blvd paseo De Ixtapa S/N, Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪10 min walk‬
  • Marina Ixtapa
    ‪2 min drive‬
  • Marina Ixtapa Golf Club
    ‪2 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

Pent House Premium King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Premium Doble

  • 21 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Premium King

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Premium King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Ocean View

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite King Ocean View

  • Sleeps 2
  • 1 King Bed

Habitación Deluxe Doble

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Habitación Deluxe King

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Premium Doble

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

Deluxe Doble Vista Parcial al Mar

  • 21 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Luxury

  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Luxury

  • Sleeps 4
  • 2 Double Beds

Room Luxury With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Luxury With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Luxury

  • Sleeps 4
  • 2 Double Beds

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About this property

Fontan Ixtapa Beach Resort - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Spend the day playing on the beach then return to dine at one of Fontan Ixtapa Beach Resort - All Inclusive's 4 restaurants. Housekeeping is available on request.
Fontan Ixtapa Beach Resort - All Inclusive offers 474 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Fontan Ixtapa Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Magic World Aquapark. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at Real Palapa, one of the property's 4 restaurants
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • Within a 15-minute walk of Magic World Aquapark and Ixtapa Golf Course
Fontan Ixtapa Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Fontan Ixtapa Beach Resort - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and complimentary bicycles. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A nightclub, spa services, and a terrace are also featured at the family-friendly Fontan Ixtapa Beach Resort - All Inclusive. Free self parking is available.

This 3-star Ixtapa property is smoke free.

Real Palapa – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Miramar – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Hacienda – This fine-dining restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cafe del Mar – This restaurant only serves brunch. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar – On-site bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cafe del Mar
  • La Hacienda
  • Lobby Bar
  • Miramar
  • Real Palapa

Things to do

  • 2 outdoor pools
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Nightclub
  • Playground

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (71 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 3 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Fontan Beach
Fontan Beach Resort
Fontan Ixtapa Beach
Fontan Ixtapa Beach Resort
Resort Fontan Ixtapa
Fontan Ixtapa Inclusive Ixtapa
Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
Fontan Ixtapa Beach Resort All Inclusive
Fontan Resort All Inclusive
Fontan Ixtapa Beach All Inclusive
Fontan All Inclusive
Fontan Ixtapa Beach Resort - All Inclusive Ixtapa
Fontan Ixtapa Beach Resort
Fontan Ixtapa All Inclusive

Fontan Ixtapa Beach Resort - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 142 out of 747 reviews
Rating 8 - Good. 217 out of 747 reviews
Rating 6 - Okay. 186 out of 747 reviews
Rating 4 - Poor. 108 out of 747 reviews
Rating 2 - Terrible. 94 out of 747 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yonny Martin

Everything was horrible
Stayed 8 nights in Feb 2025

4/10 Poor

Maria, Pasadena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you pay alinclusive you expect good service, decent food and good drinks, the service was no good, the food horrible and the drinks extremely simples, no all the drinks are include and the room and común areas were damages and dirtiest.
Stayed 3 nights in Feb 2025

2/10 Terrible

Christopher William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would like to start off by saying that the hotel itself is very nice. It is in a great location. Our room was clean and spacious and had an amazing view. The grounds are well kept and the beach area is beautiful. Olivia and Susan from the front desk were amazing. That’s where it all ends. I had no idea that this was a predominantly Mexican hotel. None of the staff even tried to speak English. None of the signage was in English so we missed a lot of information. The food, with the exception of breakfast, was terrible. website said there were 3 restaurants. There was one that we could only visit every 3 days, the others were buffets that served the same food. No information was given as to what was being served. We ate all of our dinners out, despite being all inclusive. The lines for drinks were terrible. If you weren’t in line at the right time for the other meals you had to wait for a long time. The staff was rude and disrespectful on more than one occasion. The front desk laughed at me when I asked if there was a laundromat in the area. My husband and I have never felt so unwelcome and disrespected in a hotel. We will not be back.
Stayed 14 nights in Jan 2025

4/10 Poor

Curtis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The resort is extremely overcrowded for the size of the amenities. It is impossible to get a lounge or chair to use around the pool or beach. Pools are extremely overcrowded all day long. The condition of the common areas of the facility are not being properly maintained. Staff are very helpful and quality of food service is good but drinks require standing in line most of the time. The resort is worn out but it is being kept clean. I will look for better choices in the future.
Stayed 15 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my staying. Location is very convenient, staff very attentive and helpful. Everyone smiling. They have tons of activities.
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Stayed 3 nights in Dec 2024

2/10 Terrible

Maria

Stayed 3 nights in Dec 2024

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Francisco J

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
To be all inclusive services, need to have better service, better strategies for checking in and check out, also any time we need to eat, its a long lanes for only 1 restaurant that it's open, I nickname the hotel of waits, to check out was 50 minutes!
Stayed 1 night in Jan 2025

6/10 Okay

Roberto

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Hilda

Disliked: Staff & service
Front desk service was horrible the hotel was not clean food was not that good
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Nov 2024

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service food was great family friendly
Stayed 5 nights in Aug 2024

2/10 Terrible

Emilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with the ONLY positive experience of out stay, our room 735 oceanfront was nice. But on our 2nd day, We were locked out of the room for about 5 hours. The door lock malfunctionrd and we could not get access to our room to wash up for dinner or access our safe for cash to go out to eat. No apology given. We stayed for 3 days. Next issue was the horrible food. The only protein offered were eggs beans chicken pork and some fish. Very poor tasting almost inedible. Beef was never served at any meal. There were a variety of vegetables offered but mostly mushed bland tasting. There is no cheese boards or fruit and nuts available. Fruits served were a mixture of papaya and pineapple chunks. Only 2 kinds of beer served. I think it was Tecate. You only had 2 options, light or dark beer. I have never been to a "resort" with only 2 beer options. All on tap served in small plastic cups. There are cocktails served. Some are good. Bartenders did their best to keep up with the crowd. Wait time IN LINE for a drink was about 10 minutes. There is no table service or beach service. Horrible experience. The beach was nice but not swimmable. Red flag was up all during our stay. So that left the 3 overcrowded swimming pools. Saturday was by far the worst day at the Fontan. There were many group tour busses on the premises adding to the turmoil. I will never visit Fontan again. And maybe just avoid the whole area completely. I've traveled to quite a few resorts and never had such a bad stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Isabel Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bueno
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo en el hotel
Stayed 4 nights in Jul 2024

8/10 Good

Antelmo Hernandez

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

edgar

Stayed 2 nights in Jul 2024

2/10 Terrible

Maria Guadalupe

Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Travelled with family and small children
Liked: Cleanliness, amenities
Algunas personas del staff fueron groseros, se nos dijo que no podíamos tener camastros se nos removió nuestras cosas zapatos, toallas pero a otras personas si se les dejó tener camastro con sus propiedades, es decir que si me meto a la playa y dejo mis pertenencias alguien ma s puede llegar y quitarlas y el salvavidas permitirles que tomen nuestro lugar. Se sintió que no fuimos recibidos de buena manera como anteriormente, nos encantaba el hotel pero al ver ese trato creo que ya no sentimos lo mismo por volver hospedarnos.
Stayed 3 nights in May 2024

10/10 Excellent

Kimberly, yakima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go with the whole family food was delicious
Stayed 2 nights in May 2024

10/10 Excellent

Julio cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Raymundo

Stayed 3 nights in Apr 2024

6/10 Okay

RUTH MARIA

Stayed 4 nights in Apr 2024