2/10 Terrible
Thomas
Travelled with family
31 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prior to check-in time, I asked if my room was ready. The desk person was like a cold robot, no early check-ins. While I waited, I wandered to the Heart 6 Western themed “Lodge”. Awful. It smelled of dust and mildew; the couches and rugs smelled like they hadn’t been cleaned beyond a vacuuming, forever. I went to the property bar and grill and ordered a beer. The nice bartender informed me that they had been out of beer for over a week.
Once I checked-in, I walked to my room. The way crossed the property’s large wood deck on which one could sit and view the Tetons in the distance. On the deck periphery there were a few wood benches and a bunch of ugly red picnic tables packed together. And then I fell. The deck was constructed with a perimeter boardwalk and an interior circular wood construction, that formed the majority of the deck. The circular construction had collapsed in the middle, not recently I believe. In any case, as I walked across the deck, when I reached the circumference, the collapsed boardwalk angled down and caused me to misstep. I fell. From my backside, shockingly, I saw wire running on the deck floor to power lamps on the periphery of the deck.
Not too happy, I arrived at my room. It smelled sickeningly and strongly of room scent cover-up. I walked from the room. There were no chairs by the room door, only a picnic table a way away. There is no cell service in the area. Heart 6 claimed wi-fi service, but there was none in my room ...
Thomas
Stayed 1 night in Aug 2025
