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Milan Inn & Suites

2.5 star property

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Photo gallery for Milan Inn & Suites

Suite, 1 King Bed, Non Smoking (Jetted Tub) | Desk, laptop workspace, blackout curtains, soundproofing
Breakfast, lunch, dinner served; Mexican cuisine
Electric vehicle-charging station
Lobby sitting area
Lobby sitting area

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
3022 S 1st St, Milan, TN, 38358
  • Place, Johnnie Hale Stadium
    ‪2 min walk‬
  • Place, First Assembly of God
    ‪16 min walk‬
  • Place, Milan City Park
    ‪2 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room, 1 King Bed, Non Smoking

  • 50 sq m
  • Hill view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking

  • 50 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Jetted Tub)

Suite, 1 King Bed, Non Smoking (Jetted Tub) | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking (Jetted Tub)

  • 50 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Double Beds, Non Smoking

  • 51 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Double Beds, Non Smoking

  • 51 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

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About this property

Milan Inn & Suites

Hotel in Milan with 24-hour front desk and restaurant
A restaurant, coffee/tea in a common area and concierge services are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Milan Inn & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with in-room jetted baths. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Milan Inn & Suites, you're just a quick walk from Johnnie Hale Stadium. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Gallero Mexican, a family restaurant that serves Mexican cuisine
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Steps from Johnnie Hale Stadium and a 1-minute drive from First Assembly of God
  • Pets welcome for a fee
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Milan Inn & Suites also features a library, a picnic area, and coffee/tea in common area. Self parking is free.
The hotel hosts a free manager's reception daily.
El Gallero Mexican – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • El Gallero Mexican

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 45.0 per stay
  • Destination fee: USD 10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Milan Inn & Suites Hotel
Milan Inn & Suites Milan
Milan Inn & Suites Hotel Milan

Milan Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 8 out of 117 reviews
Rating 8 - Good. 13 out of 117 reviews
Rating 6 - Okay. 18 out of 117 reviews
Rating 4 - Poor. 24 out of 117 reviews
Rating 2 - Terrible. 54 out of 117 reviews

4.6/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Kirk M

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best part about the room was no bugs. The whole property was run down and worn out. The area was alright at best. Not sure I would want to stay here with family. The pool was out of order but that wasn't mentioned when I made reservations, just a picture of a nice looking pool. The beds were uncomfortably firm. The linens were thin. No refrigerator or microwave. The door took a lot of effort to latch when shut. The bathroom door didn't shut. There were burned out light bulbs over the vanity. I made reservations through expedia and had to leave a day early so no money back for that day. Management was polite and friendly and seemed generally happy and cheerful.
Stayed 5 nights in Oct 2025

2/10 Terrible

Josh

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (owner) was no help. Outside the trash was full and all the trash cans smelled terrible. The swimming pool is out of service and looks like the water has been in it for 10 years and never been touched. They said their rooms are remodeled, if they were, they did a very poor job. If I could give it zero stars, I would.
Stayed 1 night in Oct 2025

4/10 Poor

Brittany

When we arrived our room didn’t have a hideaway bed like we was told we would have .
Stayed 1 night in Sep 2025

6/10 Okay

Billy

Stayed 2 nights in Sep 2025

6/10 Okay

Austin

Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole place was gross and nothing like the pics online describe. I couldn’t even close my door. Had to hold it close and lock it at the same time. I refused to sleep under the blanket or use the shower that looked like I would fall through.
Stayed 1 night in Jun 2025

10/10 Excellent

CristinaL

Stayed 9 nights in May 2025

2/10 Terrible

Aimee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The office smelled terrible. We had a non-smoking but I had to use my inhaler. The mattresses were awful and they had paint peels all over outside and so it came in on your feet.
Stayed 1 night in May 2025

10/10 Excellent

Joan Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience store across the street, front desk even in the middle of the night having just been woken up still helped fix issues with smiles on their faces.
Stayed 1 night in May 2025

10/10 Excellent

Joan Lynnette

Stayed 1 night in May 2025

2/10 Terrible

Mike

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties pictures and descriptions were not the same once on the property. On line there was reference of breakfast. However, when checking in my wife as the receptionist when is their breakfast and he replied that they uave not served breakfast since COVID. Next, I had to keep adjusting the flushing flapper in order to fill up with water. Also, I had to put one of the toilet seat bolts/nuts back on as it was laying in the cubby above the toilet. There was fecal matter on the wall and door next to the toilet. Also, the washclothes looked soiled like never washed completely after someone wiped their butt on. One of the worst places we have ever stayed and we have traveled through many third world countries.
Stayed 1 night in May 2025

2/10 Terrible

CristinaL

Travelled with family
Liked: Cleanliness, staff & service
The room smells like cigarette 🚬 smoke, and not clean at all they need to update a lot of the things in the rooms
Stayed 4 nights in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was adequate; however, there was significant sines of poor maintenance and apparent vandalism. There was two places where there were large holes in the Sheetrock and the toilet constantly ran.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK.

It was terrible. We did not stay. And are just out of $200+ because of it. There were plenty instances of roach poop for one. The outlets did not work excluding one or two. It was filthy. The bed was disgusting the headrest didn’t look like it had been cleaned at all nothing did and it was poorly lit as the outlets did not work. The door had to be body slammed to close the wind kept blowing it open. And as soon as I saw the poop in addition to everything else I asked for a refund. They said they could only give me another room. The next room looked better, but as soon as I went in there was a bug on the bed. They claimed it wasn’t a roach just an outside bug. But I’ve seen roaches before and just came from a room with roach poop everywhere. So we left. And I have not been able to get my money back and I am so upset. People are not supposed to live that way especially when they pay to be there. Yet there was no consolation.
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

ops4Christ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kari

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower curtain was molded, the roof was being redone and it was noisy in the morning and it was unsafe to walk around.
Stayed 1 night in Oct 2024

6/10 Okay

Armond

Stayed 1 night in Oct 2024

8/10 Good

Lynda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of water damage in the hotel room mini fridge didn’t work and even tho when booking the room it said continental breakfast they do t actually serve breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Travelled with family

Went to get the kidos

Over all we liked the room the pool was closed but it was ok we just didn’t like that the electric outlets were undone from the walls and things was still plugged in and running
Stayed 1 night in Aug 2024

4/10 Poor

Wayne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

nice area

Door would not shut/lock on first room No A/C in second room
Stayed 1 night in Jul 2024

2/10 Terrible

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

The toilet was stopped up since day 1, I broke out on my arms so I believe they had bed bugs, we had to constantly plunger the toilet. We had to wait in the lobby forever for someone to come and assist us. Never again will I pay 356$ to this hotel again.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh there's no way

Stayed 1 night in Jun 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Old property but good
Stayed 1 night in Jun 2024