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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Terrace/patio
Flat-screen TV
Free daily on-the-go breakfast
Exterior
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing) | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

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The price is €107
includes taxes & fees
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About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of UF Health North. Free WiFi in public areas, a free round-trip airport shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and a lift. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
We
Stayed 2 nights in Oct 2025

10/10 Excellent

Jackeline

Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, loved the rooms so clean everything was perfect!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Very clean comfy room. Plenty of space for family if 5. Was able to dry wet swimwear after the pool. Great property would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Arvada

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Shuttle pickup was fast, friendly and easy. Front desk associate was welcoming and personable. Checkin was easy. Room was spacious, clean and well stocked. Property was generally clean, well maintained and free from damage but there were some stains on the carpet, the table in the room was broken and areas within the hotel had some unpleasant odors.
Stayed 1 night in Oct 2025

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room In room coffee maker is “different” went downstairs for fresh coffee Breakfast has good options Very close to airport and shopping/food Parking is easy Did not use WIFI
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

Tyreka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Yiseakim

Disliked: Cleanliness, property conditions & facilities, room comfort

Small Chains treat you better!

Upon entering the bed we found blood on our sheets. I contact the front desk and we was told there's no one to come change the sheet... Lol then we was offered to change room but we were in PJs and just showered. So we went down and got the sheets and changed them ourselves. After speaking with management the next morning. They feel changing us to another room was compensation.... No, no, no we are entitled to a clean room anyways. So I called the Hilton Corporate 800 number and reported it. That same front desk person told corporate she wished I would've called with them first. Ma'am, I spoke with the guy the same night and you the next morning. On top of that, the hall smells bad and the refrigerator didn't work, breakfast was not worth eating and they charge for parking after the price of the rooms. Beat it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I was unaware of a $10 charge to park my car until check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 7 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like paying an extra 10 to park
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean . Staff was friendly, polite and helpful. Excellent experience!!!
Stayed 1 night in Oct 2025

10/10 Excellent

JUDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came as an adjustment stay before attending a seminar in southern Georgia. I thoroughly enjoyed the facility, and, when I needed to eat dinner, they provided a shuttle for me to a nearby restaurant (I didn't have a car). Everything that I asked for was provided. The pool was also great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities
Yes it was great
Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness
Great
Stayed 3 nights in Sep 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly desk clerk
Stayed 1 night in Oct 2025

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick one night stay before our flight. We were unable to use the free shuttle because it started at 7am and our flight was at 8:15am. We also didn’t have breakfast because of our early flight. Otherwise everything was fine.
Stayed 1 night in Sep 2025

8/10 Good

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self cleaning

Large suite but no room cleaning by the staff. The trash wasn’t even collected but why?? I had a package come in and the front deck didn’t even notify me. Check in was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Sep 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Hotel was nice. The breakfast had healthy options, the staff members were friendly and helpful, and everything was clean. The area appeared to be safe. My only complaint was I could hear the people above me walking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 1 night in Sep 2025