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Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5 star property

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Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪4 min drive‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub, Lake View

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Lake View

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, (1007)
The price is €131
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About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

Art Deco hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Hotel Indigo Jacksonville-Deerwood Park by IHG's great location. During your stay, you're just a quick walk from Cinemark Tinseltown Jacksonville. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from St. Johns Town Center and 7 minutes from University of North Florida
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Hotel Indigo Jacksonville-Deerwood Park by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Jacksonville-Deerwood Park by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lb per pet
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults and USD 5.00 to 21.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The evening check-in person, Betty was very snippet and rude during my check-in. I would think that as a hotel employee, she would be polite and accommodating to the customer. She could have at least pretended to value my business! Because of this treatment, it put a negative opinion on the entire experience. The hotel and the room itself was very nice, but I would not stay here again because of the check-in experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and neat very quiet area on site great food
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Stayed 4 nights in Feb 2025

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the Riverwalk and the cleanliness of the hot

Everyone was friendly and helpful. The linens smelled cleaned (which is huge plus). The layout of the room was great and just what we need. We really loved the Riverwalk and all of the ducks/geese. The only thing that I would suggest is a better menu for dinner and the pricing is a little high for the food.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with lots of restaurants and bars nearby
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Early Arrival

We arrived at the hotel 3 1/2 hours before check-in and requested early check-in which we got. That was GREAT! The outdoor seating area around the lake is beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Youlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, comfortable bed and room..only negative is the water pressure is horrible, but most hotels are like that
Stayed 1 night in Feb 2025

10/10 Excellent

Breonah

Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stolen Items from Our Room

My wife had personal items stolen out of our room. She addressed the issue with hotel staff, but staff was dismissive towards her. They said they would come back her on the issue, but never did. Very poor service. Be wary of protecting your belongings if you stay at this hotel. Going forward, we will be traveling with a video camera in our room everywhere we stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing everything about the room the bed the shower and tub
Stayed 1 night in Feb 2025

10/10 Excellent

Milton

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Brandy

Liked: Cleanliness, staff & service
The location of the hotel is amazing with tons of dining options within walking distance of a short 3 minute drive. The staff was great. The room itself was beautiful, but the fridge did not work (had a bad smell in it) and the toilet did not flush properly. Also wish there was a room option with queen size beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Tatiauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kayla, Jacksonville

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

bernard

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

Angelee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out go to hotel anytime we want to a hotel stay
Stayed 1 night in Feb 2025

10/10 Excellent

Carling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

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