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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Property entrance
Daily buffet breakfast for a fee
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Beds Room

  • Sleeps 4

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About this property

Tru By Hilton Jacksonville St Johns Town Center

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from St. Johns Town Center and a 3-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 896 reviews
Rating 8 - Good. 159 out of 896 reviews
Rating 6 - Okay. 58 out of 896 reviews
Rating 4 - Poor. 24 out of 896 reviews
Rating 2 - Terrible. 27 out of 896 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

william

Great
Stayed 1 night in Feb 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Katrina

Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes shocked That didn’t have coffee Maker
Stayed 2 nights in Feb 2026

10/10 Excellent

Iliana

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Derrick

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

2/10 Terrible

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026

8/10 Good

tejopanini, issaquah

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
Hjk
Stayed 1 night in Nov 2025

10/10 Excellent

Zac

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025

10/10 Excellent

Destiney

Stayed 1 night in Jan 2026

6/10 Okay

Luisette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026

6/10 Okay

Sharmilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Floors are cold, there is no housekeeping
Stayed 4 nights in Dec 2025

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Stayed 2 nights in Dec 2025

10/10 Excellent

Allysa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025

2/10 Terrible

Noemi

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of communication and sense of urgency of this hotel left me overly frustrated. First room I was given had a dirty bathroom worth hair standing water, and a creature. Requested a new room to be able to bathe my toddler and it was a nightmare to get anyone to help me. After several phone calls (and hours) and going back and forth between en Expedia and the hotel, I was given another room temporarily to be able to bathe my kid.this bathroom’s toilet had feces smeared on the seat and although the shower was cleaner” there was still hair as well..front desk and management didn’t communicate change of rooms, staff was just confused…finally got a new room by the end of the day. Just overall uncomfortable. Lots of more in between that was the main for me. Also, don’t expect hot water for your tea. Left the hotel more exhausted than I arrived. Definitely will NEVER go back
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025