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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Snack bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, 4-minute walk to St. Johns Town Center
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from St. Johns Town Center and a 5-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 803 reviews
Rating 8 - Good. 144 out of 803 reviews
Rating 6 - Okay. 47 out of 803 reviews
Rating 4 - Poor. 23 out of 803 reviews
Rating 2 - Terrible. 24 out of 803 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small room for the price

The staff was great, the breakfast was yummie. The room was small, the bed and pillows were not good. The bathroom was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like more fruit options
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not love the bed. Not all that comfortable and very noisy just when you would sit down on it. Everything else was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off to college

Room was spacious except getting to the other side of the bed near the window, you have to squeeze through. Our A/C did not keep the room cool. We woke up sweating several times and finally turned the Ac down to 60 just to stay cool. Common areas were clean, as was our room. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jazmyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Miranda

Travelled with group
Stayed 1 night in Jul 2025

10/10 Excellent

Amin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

Krisiely

Stayed 1 night in Jul 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, nice tv, close to restaurants, shopping, and Mayo Clinic. Cab 1 elevator door opened on 3rd floor before the cab was fully level with 3rd floor elevator lobby and I tripped on the edge of the cab. Close speed of both elevator doors is too fast and the door ran into my arm once because it's too fast.
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tabria

Stayed 2 nights in Jun 2025