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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

A modern breakfast area with a counter displaying food items, a refrigerated display case with beverages, and seating arrangements.
A modern lounge area with seating, tables, and hanging lights.
A modern hotel reception area with a curved wooden reception desk, a digital display, and a view of the lobby.
A modern indoor recreational area with a pool table, seating, and a mural.
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern room with a wooden desk, a blue cushioned bench, a wall-mounted TV, and a blue office chair.

Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €126
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About this property

Tru By Hilton Jacksonville St Johns Town Center

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from St. Johns Town Center and a 3-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 918 reviews
Rating 8 - Good. 163 out of 918 reviews
Rating 6 - Okay. 61 out of 918 reviews
Rating 4 - Poor. 24 out of 918 reviews
Rating 2 - Terrible. 27 out of 918 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast had plenty of choices.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, & good breakfast bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
It had breakfast, pool tables, and the staff checked on you regularly and asked if you needed anything. We felt safe and it was close to shopping, eating, and golf.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allysa

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Very nice and helpful. Clean. Amenities was just what we needed.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, amenities
Great breakfast and great staff rooms clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wilhemenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms Friendly Staff Wonderful Breakfast Good Location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area
Stayed 1 night in Dec 2025
Verified

8/10 Good

Romonia

Liked: Cleanliness, amenities, property conditions & facilities
Good condition. Well stocked snack choices for purchase. Great coffee.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay close to everything.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Has the feel of a budget European style hotel. Rooms are small but have all the essentials. No coffee in room but 24hr excellent coffee in the lobby. And the location is excellent across the street from the St John's Center.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
Hotel had a nice lobby and the rooms were Small The beds were comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the pancake machine was the most fun way to make pancakes.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

william

Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly. Room was clean and breakfast was fresh and great variety. Would stay again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean rooms
Stayed 1 night in Oct 2025