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Mercure Convention Center Ancol

4.0 star property

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Photo gallery for Mercure Convention Center Ancol

Presidential Suite, 1 King Bed, Balcony, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi
2 outdoor pools, pool loungers
Restaurant
Deluxe Room, Multiple Beds, Balcony, Ocean View (Grand) | Beach/ocean view
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Pantai Indah - Ancol Jakarta, Jakarta, 14430
  • Place, Ancol Dreamland
    ‪6 min walk‬
  • Place, SeaWorld Ancol
    ‪13 min walk‬
  • Place, Dunia Fantasi
    ‪13 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed (Grand)

Deluxe Room, 1 Single Bed (Grand) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 Single Bed (Grand)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Park View

Superior Room, 1 King Bed, Park View | In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Park View

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Single Bed, Park View

Superior Room, 1 Single Bed, Park View | In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, 1 Single Bed, Park View

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | In-room safe, desk, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, Park View

  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Grand)

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Grand) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Grand)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Balcony, Ocean View (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Multiple Beds, Balcony, Ocean View (Grand)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand) | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Grand)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Single Bed, Balcony (Grand)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 Single Bed, Balcony (Grand)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Balcony, Ocean View

Presidential Suite, 1 King Bed, Balcony, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi

Presidential Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, Ocean View

Royal Suite, 1 King Bed, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi

Royal Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View (Pelangi)

Suite, 1 King Bed, Park View (Pelangi) | In-room safe, desk, free cots/infant beds, free WiFi

Suite, 1 King Bed, Park View (Pelangi)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, Ocean View

Suite, 1 King Bed, Balcony, Ocean View | In-room safe, desk, free cots/infant beds, free WiFi

Suite, 1 King Bed, Balcony, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About this property

Mercure Convention Center Ancol

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services. Housekeeping is available on request.
Mercure Convention Center Ancol offers 438 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Mercure Convention Center Ancol, you'll be within walking distance of Allianz Ecopark Ancol. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • 10 minutes by car from Jakarta International Expo and 11 minutes from Istiqlal Mosque
  • Airport shuttle service available for a fee
Mercure Convention Center Ancol offers its guests 2 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Mercure Convention Center Ancol. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Mercure Convention Center Ancol has a restaurant on site.
Sunda Kelapa – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Nelayan – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (IDR 25,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 165,289 for adults and IDR 82,644 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nelayan
  • Sunda Kelapa

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The property is located in Dreamland Ancol Park. The listed destination fee comprises mandatory Ancol entrance access fees, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Convention Center Ancol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 165289 for adults and from IDR 82644 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: IDR 25000 per day
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Convention Center Ancol offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Convention Ctr Ancol
Mercure Convention Ctr Ancol Hotel Jakarta
Mercure Convention Ctr Ancol Jakarta
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Accor Convention Centre Ancol
Mercure Convention Center Ancol Hotel
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Hotel Jakarta
Mercure Convention Center Ancol CHSE Certified

Mercure Convention Center Ancol Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 197 reviews
Rating 8 - Good. 72 out of 197 reviews
Rating 6 - Okay. 40 out of 197 reviews
Rating 4 - Poor. 26 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and morning breakfast was good and the staff was helpful and friendly.
Stayed 23 nights in Jul 2022
Verified

10/10 Excellent

ASHARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go Hotel.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

constantijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience thank you
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and the Pool Staff Andy very careing and friendly
Stayed 1 night in May 2023
Verified

10/10 Excellent

Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UNIQUE IN JAKARTA
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice family hotel with good view

Big and clean rooms that keeps a good standard. Large beds, stable wifi, silent and good space for working or playing. A lot of activities for kids at all ages with a mini version of a in-house water park and a kids club that has VR games and a large activity room. Breakfast was good and had a lot of options. Staff always friendly and accomodating.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no wifi

Nice get away from the city. Save and quiet area. Internet wifi terrible
Stayed 1 night in Feb 2024
Verified

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort

How can laundry cost that much ?

Very nice , breakfast . The price to get your clothes laundered was outrageous. The best breakfast buffet for $5 usd and to get a couple pairs of underwear/ undershirts and socks was going to cost $20 usd !!!! Wow I could get my undies dry cleaned for less than that in the states!! But overall good location and food was wonderful. Room was nice but not fantastic.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you want to sleep with cockroaches!

Horrible stay! When we entered our room at night itbwas full of cockroaches everywhere, on the bed in our bags and in our shoes! Receptionist and hotel were aware of the issue butbwere taking chances with guests. Tge momnet i complained they moved us to the newly renovated floor. Even then the room still smelled like drainage and the smell was stronger in the toilet. Avoid this hotel no matter what. Didnt expect Mercure to become such a third rate hotel.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

hui kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

KAZUTOSHI

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
ここの夜担当の男性スタッフは最悪です。会話中に2度舌打ちをされました。スタッフ教育がなってません。後シャワーの水が泥臭い、公園内なので入場にいちいち料金が発生する。部屋の水飲んでお腹を壊した等々不満だらけです。
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property was great. Only thing leaving it. Taxi is a must and for some reason you have to pay 25,000rph every time you come back in to grounds. It's not the hotel that's charging its a park where the hotel is at.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

デラックスの部屋に宿泊しました。となりの音が聞こえて、うるさいです。となりのベルの音なのか自分の部屋の音なのか、区別できないぐらいとなりの音が聞こえます。2日目はとなりがあまりにもうるさく耐えられず、とにかく静かな部屋に変更してもらいました。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アンチョール港に行くのに便利でした。 しかし、アンチョール地区に入る度に1人25,000ルピア取られるので気楽に中心街やコパ地区に出られません。ホテル滞在者は無料にすべき。
Stayed 1 night in Sep 2019
Verified

8/10 Good

ESg

Liked: Cleanliness, staff & service
Close to event venue. Staff made you feel welcome and helpful.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
c The property was well maintained. However, the room that was initially allotted to us has a terrible odour akin to sewer smell. After highlighting it and requesting for a room change, we we pleasantly surprised with a room-upgrade.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goede faciliteiten, ook voor kleine kinderen. vriendelijke badmeesters bij het kinderzwembad. Ook personeel van de catering (complimenten voor mevrouw iin en haar collega's tijdens het ontbijtbuffet!)
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly. Courteous staff. Keep up good work.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Kenny

Disliked: Cleanliness, room comfort

Overrated.

The room Is outdated. The window knobs are rusted. Towels are dirty. They don’t provide hand towels unless upon request. No soap dish on the sink. We booked 2 non smoking rooms and requested for adjacent. Instead got one of the adjacent room and other one down the hall. No availability I’m guessing. throughout the night, can smell cigarettes smoke seeping to our room. Constant loud noise outside the hallways. We booked for 3 nights of stay, After 1 night, we checked out early and adsorbed the cost for other 2 additional nights. For the price, wouldn’t come back.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its so nice remain over night, will come again soon
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Sani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff and Good variety of breakfast

Friendly Staff, Fast check-in, many variety of breakfast western,mid eastern, and kocak food. Amazing swimming pool for Kids and Kids club' for free.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Friendly staff, good ambience, good food. Comfort hotel
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liburan Keluarga

Tempat yang bagus untuk liburan keluarga dengan fasilitas lengkap, lapangan olahraga, main sepeda, sayang kolam renang sedang renovasi
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The check in time is at 4pm and that is kind of late
Stayed 6 nights in Mar 2019