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Hotel Shanker-Palatial Heritage Kathmandu

4.0 star property
VIP Access

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Photo gallery for Hotel Shanker-Palatial Heritage Kathmandu

Front of property – evening/night
Deluxe Room Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe
Interior entrance
Exterior
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Lazimpat, Kathmandu, 44600
  • Place, Ballys Casino
    ‪6 min walk‬
  • Place, Garden of Dreams
    ‪10 min walk‬
  • Place, Durbar Marg
    ‪13 min walk‬
  • Airport, Kathmandu (KTM-Tribhuvan Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Heritage Suite

1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Twin Room, 2 Queen Beds

Family Twin Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Twin Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Suite, 1 Bedroom, Pool View

Royal Suite, 1 Bedroom, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 1 Bedroom, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Heritage Family Room

1 bedroom, premium bedding, minibar, in-room safe

Heritage Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room Twin Bed

Deluxe Room Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Shanker-Palatial Heritage Kathmandu

2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Hotel Shanker-Palatial Heritage Kathmandu offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Hotel Shanker-Palatial Heritage Kathmandu. During your stay, you're just a quick walk from Ballys Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body wraps or Ayurvedic treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and helicopter/aeroplane tours
  • Just a 3-minute drive from Kathmandu Durbar Square and a few minutes from Swayambhunath
  • Airport shuttle service available for a fee
Hotel Shanker-Palatial Heritage Kathmandu offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4558 square feet (423 square metres) and includes a conference centre. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hotel Shanker-Palatial Heritage Kathmandu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kathmandu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kailash Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Cozy Kailash – On-site restaurant.
Kunti Bar – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NPR 2,500 for adults and NPR 1,250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cozy Kailash
  • Kailash Restaurant
  • Kunti Bar

Things to do

  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,558 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NPR 4000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: NPR 4000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 27 April 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Shanker-Palatial Heritage Kathmandu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 5500 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NPR 2500 for adults and from NPR 1250 for children
  • Airport shuttle fee: NPR 4500 per room (one-way)
  • Airport shuttle fee per child: NPR 1000 (one-way), (from 6 to 18 years old)
  • Early check-in fee: NPR 4000 (subject to availability)
  • Late check-out fee: NPR 4000 (subject to availability)
  • Rollaway bed fee: NPR 5500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Shanker-Palatial Heritage Kathmandu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shanker
Hotel Shanker Kathmandu
Shanker Hotel
Shanker Kathmandu
Shanker Hotel Kathmandu
Hotel Shanker
Hotel Shanker Palatial Heritage Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel
Hotel Shanker-Palatial Heritage Kathmandu Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel Kathmandu

Hotel Shanker-Palatial Heritage Kathmandu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 961 reviews
Rating 8 - Good. 367 out of 961 reviews
Rating 6 - Okay. 120 out of 961 reviews
Rating 4 - Poor. 28 out of 961 reviews
Rating 2 - Terrible. 22 out of 961 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Medini

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, very nice service!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
This is a truly unique hotel. Old world charm and great staff who are very helpful and friendly. I always enjoy my stay at Hotel Shanker.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a terrific buffet breakfast. I will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the staff is extremely nice and helpful, the room was very nice and the hotel is very well maintained, definitely recommend to anyone staying in Kathmandu.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
The building was great. Staff was helpful. Beautiful hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in good location with excellent breakfast
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pukar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , the bar is great . Good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Khada

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel and reasonable
Stayed 1 night in May 2025
Verified

2/10 Terrible

Suman

Disliked: Cleanliness, property conditions & facilities
Hotel room is to small
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property superbly located real find of a hotel
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotell with very friendly staff. Pool area and garden outstanding!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Everything at Hotel Shanker is truly great. I really feel at home in this beautiful hotel. The staff are magnificent and everyone is so friendly and helpful. The architecture of this old historical palace is stunning. The entrance and lobby is so beautiful and great for photos. The garden in front is wonderful and the pool is terrific. I highly recommend staying at Hotel Shanker. It’s the only place I stay when visiting Kathmandu. I’m already looking forward to a return visit!! Thank you Hotel Shanker for treating me so well and giving me such great memories and photos!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Merlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are responsive, helpful and friendly. Outdoor pool is nice area to hang out. The hotel is ,surrounded by busy streets but tucked-in a privately in a large compound that makes it quiet and safe place.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hansa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Adwait

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal Job !!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate hotel I love 1 week but they did not change room I stay on room long time but breakfast is really top of the world I never had in my life very healthy breakfast and staff friendly
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Khada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in affordable price
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Pukar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice Place , I got an upgrade being a gold member, staff were amazing , food was great and the bar is amazing . Highly recommended .
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rachit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with friendly and helpful staff. great location. great breakfast. highly recommend!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stay. Would highly recommend. It was the perfect place for us to relax for a few days after our Everest Base Camp Trek. The hotel is immaculate, very clean and five ⭐⭐⭐ ⭐⭐ service and hospitality. Thank you
Stayed 2 nights in Sep 2025

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