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Best Western Knoxville Suites - Downtown

2.5 star property

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Photo gallery for Best Western Knoxville Suites - Downtown

A modern hotel lobby with a wooden floor, a reception desk, a sofa, and a surfboard display.
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Lobby
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Thompson–Boling Arena
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

A hotel room with a sofa, a small table, a bed with a blanket, a TV, a desk, and a mirror.

Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Best Western Knoxville Suites - Downtown

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business centre and laundry facilities.
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Knoxville Suites - Downtown gets good marks from our customers. During your stay, you'll be within walking distance of Knoxville Expo Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Pets welcome for a fee
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1008 reviews
Rating 8 - Good. 277 out of 1008 reviews
Rating 6 - Okay. 157 out of 1008 reviews
Rating 4 - Poor. 93 out of 1008 reviews
Rating 2 - Terrible. 70 out of 1008 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, limited bfast choices but fresh, and there was a pool but we didn’t have a chance to use it. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premises, room and amenities were all top notch. The staff was extremely helpful with finding local hidden gems. Overall, this was the perfect ending stay to our vacation! Highly approve and recommend
Stayed 1 night in Apr 2026
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay with connected rooms. Roomy and comfortable. Kids enjoyed the pool and we appreciated the breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abel

Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind
Stayed 1 night in Apr 2026
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Good for a quick stay. Not worth the $250+ we had to pay on a demand weekend but at a better rate would be a good choice..
Stayed 1 night in Mar 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice staff. Good breakfast nice room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Staff was courteous. Room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rhonda

Liked: Staff & service
Propert needs updating. Beds comfortable and bathrooms clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean. However our room had some broken items. Good for a couple days stay. The beds were super comfortable.Pool area was nice but pool was freezing and they didn’t stock new towels.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great stop for a one night stay. My only suggestion is the hotel invest in larger shampoo, containers, and add lotion to the room. Other than that, it was a great day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but the pool was freezing cold
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Sonya

Disliked: Cleanliness, amenities
Run down hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in process even after midnight.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Steve

It’s a older hotel, lower your expectations
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like wet dog. The beds were very squeaky and the breakfast had good choices, but was not good. We had to leave to go get breakfast somewhere else.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Donna

Liked: Staff & service
Staff was very nice. Unfortunately we did have several small issues in the room. Broken microwave, cracked mirror, and leaking tolet.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Hotel was clean and staff accommodating. Pool was very cold.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room, great place to stay if you are in town for a Vols Game.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quiet and private hotel, very enjoyable!!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Barbie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty couch and very old inside.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and nothing was broken. Very cute room, comfy beds, pillows kinda sucked. Elevator was a bit slow and creaky. Hot tub was hot, jets not working but we did not care. Overall would definitely recommend and stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, quickest check-in on my cross country road trip.
Stayed 1 night in Oct 2025

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