Eaton HK

4.0 star property

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Photo gallery for Eaton HK

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, open 9:30 AM to 7:30 PM, pool loungers, lifeguards on site
Lobby
Study | 1 bedroom, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
380 Nathan Road, Jordan, Kowloon
  • Place, Temple Street Night Market
    ‪2 min walk‬
  • Place, Kowloon Park
    ‪8 min walk‬
  • Place, Ladies' Market
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

Nook Double Bed

8.8 out of 10
Excellent
(57 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Study

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Trio

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Cabin Studio

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Salon

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Suite (Suite with Buffet Breakfast)

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Eaton Room Double Bed (New Design)

8.6 out of 10
Excellent
(31 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Cabin Double Bed

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Eaton Suite (Suite with Buffet Breakfast)

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Cabin Twin Beds

8.6 out of 10
Excellent
(34 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Nook Twin Beds

8.4 out of 10
Very good
(50 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Eaton Room Twin Bed (New Design)

8.4 out of 10
Very good
(18 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Salon with Rollaway Bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Artist Studio (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Eaton HK

Family-friendly hotel with 2 restaurants and bars/lounges
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness centre, a snack bar/deli and conference space.
Eaton HK offers 465 accommodations with a safe and complimentary bottles of water. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Eaton HK. During your stay, you're just a quick walk from Nathan Road Shopping District. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Temple Street Night Market and Jade Market
  • Cats and dogs welcome for a fee
Eaton HK offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this hotel measures 690 square feet (64 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Eaton HK.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Astor – This buffet restaurant serves breakfast, lunch and dinner.
Yat Tung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flower Years – On-site bar. Happy hour is offered. Open daily.
Terrible Baby – On-site cocktail bar. Happy hour is offered. Open daily.
Eaton Food Hall – This restaurant specialises in local and international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 174 for adults and HKD 132 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eaton Food Hall
  • Flower Years
  • Terrible Baby
  • The Astor
  • Yat Tung Heen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 690 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate breakfast at The Astor with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified).
Guests booked in Breakfast rate plans receive breakfast for adults only. Breakfast fees apply to guests aged from 3 - 12 years old, collected at the property.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 22 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: HKD 283 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 174 for adults and from HKD 132 for children
  • Pet fee: HKD 283 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay and WeChat Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A Quran and prayer mats are available on request.
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:30 AM to 7:30 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eaton HK Hotel
Eaton Hotel
Eaton Hotel Hong Kong
Hong Kong Eaton
Eaton Hong Hotel Kong
Eaton Smart Hong Kong Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Kong Hotel Kowloon
Eaton Hong Kong Hotel
Eaton Hong Kong Kowloon
Eaton Smart Hong Kong Hotel
Eaton HK Kowloon
Eaton HK Hotel Kowloon

Eaton HK Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 910 out of 1628 reviews
Rating 8 - Good. 532 out of 1628 reviews
Rating 6 - Okay. 126 out of 1628 reviews
Rating 4 - Poor. 34 out of 1628 reviews
Rating 2 - Terrible. 26 out of 1628 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Harry

Liked: Cleanliness, staff & service
Rooms not well soundproofed, which made sleeping worse. Rooms quite small. Outside escalator are a bit strange and long winded.
Stayed 7 nights in Aug 2025

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Yiu Cheung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, staffs are good and willing to help.
Stayed 20 nights in Jul 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

CHUN PONG, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to dining, to shopping, and to take transportation. The room was spacious. The staff was nice and very helpful. They addressed my requests very quick.
Stayed 11 nights in Aug 2025

8/10 Good

CHUN PONG, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to eat and to take transportation. The staff was nice and vert helpful. But the room was kind of small. The room was near to elevator and was a bit noisy. There was no view, which faced some air conditioning equipment.
Stayed 1 night in Aug 2025

8/10 Good

Carol Hensie

Liked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

CHIN CHEK, SERI KEMBANGAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my GF first birthday trip staying at Eaton HK hotel and it was truly an unforgettable experience! On the very first day of my stay, I was surprised to find a beautifully prepared birthday cake waiting for me in the room. It was such a thoughtful gesture that made me feel incredibly welcomed and appreciated. A big thank you to the staff Chibi Cheng, who took the time to prepare the cake, your kindness and attention to detail meant a lot to me. I also want to thank the entire team at the hotel for their warm hospitality throughout my stay.
Stayed 5 nights in Aug 2025

8/10 Good

Bryan Loc, long beach

Disliked: Cleanliness
Stayed 11 nights in Jul 2025

10/10 Excellent

Amiee & Elgent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access was good. Staff were very attentive. Gym was good. Highly recommend!!
Stayed 5 nights in Jul 2025

10/10 Excellent

ERIC, LAYTON

Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, great food choices, g
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
The food here is excellent and they have great staff but our room was worn and in need of a refresh - we had to change our room as it smelt musty. It’s a shame as the hotel is very funky and has a good vibe. The area is ok but it is about 4 stops from the waterfront, thankfully HK has good transport links,
Stayed 3 nights in Aug 2025

10/10 Excellent

WEE LIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good reception staff as well as concierge service
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room was spacious, the staff were nice. Check in was easy. The hotel is close and walkable to a lot of places.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

sook yong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2025

6/10 Okay

simon

Travelled with partner
Liked: Staff & service
Location is the best..Rooms are getting dated. We stayed in room 1701 and the AC isn’t strong enough. It was bearable but not comfortable. Elevators are slow sometimes. If they update the rooms a bit it would be better. I still like the location but definitely needs renovations.
Stayed 18 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 4 nights in Jul 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a Good place.
Stayed 8 nights in Jul 2025

8/10 Good

man chun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay 11 night ,everything as expect .WELL DONE .
Stayed 11 nights in Jul 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in terrible condition, old and smelly in the room.
Stayed 1 night in Jun 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room in a convenient location.
Stayed 8 nights in Jul 2025

10/10 Excellent

Soham

Liked: Cleanliness, staff & service, property conditions & facilities
Eaton HK was a good place to make our home base to explore HK.
Stayed 2 nights in Jul 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
it was all ok, room poor and small
Stayed 1 night in Jul 2025