Kumamoto Hotel Castle

4.0 star property

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Photo gallery for Kumamoto Hotel Castle

Royal Suite with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk
Exterior
Room Selected at Check-In (Non-Smoking) | Reception
In-room safe, individually decorated, individually furnished, desk
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Place, Kumamoto City Hall
    ‪4 min walk‬
  • Place, Kumamoto Castle
    ‪6 min walk‬
  • Place, Kumamoto-jo Hall
    ‪13 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪21 min drive‬

Room options

Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

King Double Room with Castle View Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room with City View Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Comfort Twin Room with Sofa Bed & City View Non Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin Room with Castle View Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Superior Corner Twin Room with Castle View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room with Castle View Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room with City View Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe King Twin Room with City View Non Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 Single Sofa Bed

Deluxe King Double Room with City View Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Double Room with City View Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room Selected at Check-In (Non-Smoking)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room with Sofa Bed & City View Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Executive Twin Room with Castle View Non Smoking

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Junior Suite with Castle View Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite with Castle View Non Smoking

  • City view
  • Sleeps 2
  • 2 Double Beds

Executive King Suite with Castle View Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite with Castle View Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Room with Tatami Area with City View Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Single Beds

Suite Room with Tatami Area and Castle View Non Smoking

  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 3 Single Futons

Comfort Twin Room with City View Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Moderate Twin Room with City View Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

  • Sleeps 3
  • 2 Large Single Beds

Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Queen Room with Sofa Bed & City View Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Comfort Single, City Side

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Superior Corner Twin Kumamoto Castle View

  • Sleeps 2

Deluxe Twin Kumamoto Castle View

  • Sleeps 2

Queen Double

  • Sleeps 2

Deluxe King Double City View

  • Sleeps 2

Deluxe Queen Double With Sofa Bed City View

  • Sleeps 3

Deluxe King Twin City View

  • Sleeps 3

Special Japanese Western Style Room Kumamoto Castle View

  • Sleeps 5

Japanese/Western Style Room

  • Sleeps 2

Comfort Twin With Sofa Bed City View

  • Sleeps 3

Executive Junior Suite With Kumamoto Castle View

  • Sleeps 2

Superior Twin Room Kumamoto Castle View

  • Sleeps 2

Room Selected At Check-in

  • Sleeps 2

Royal Suite Kumamoto Castle View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

King Double Room Kumamoto Castle View

  • Sleeps 2

Executive King Suite Kumamoto Castle View

  • Sleeps 2

Moderate Twin With Sofa Bed City View

  • Sleeps 3

Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

  • Sleeps 2

Executive Suite

  • Sleeps 2

Comfoet Twin Room City View

  • Sleeps 2

Moderate Twin City View

  • Sleeps 2

Superior Corner Twin With Sofa Bed Castle View

  • Sleeps 3

Deluxe Twin With Sofa Bed Castle View

  • Sleeps 3

Deluxe Queen Double Room City View

  • Sleeps 2

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About this property

Kumamoto Hotel Castle

Hotel with 3 restaurants, near Kumamoto Castle
This hotel features 3 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Kumamoto Hotel Castle. During your stay, you're just a quick walk from Shimotori Shopping Arcade. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Kumamoto Castle and a 1-minute drive from Kumamoto-jo Hall
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
Tour De Château – This restaurant only serves dinner.
Kuyouan – This restaurant serves breakfast, lunch and dinner.
Tohkagen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
El Dorado – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2300 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Reviews

Kumamoto Hotel Castle Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 922 reviews
Rating 8 - Good. 317 out of 922 reviews
Rating 6 - Okay. 71 out of 922 reviews
Rating 4 - Poor. 18 out of 922 reviews
Rating 2 - Terrible. 9 out of 922 reviews

Reviews

10/10 Excellent

Melveena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jui-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Stayed 3 nights in May 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with castle views

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable hotel in Kumamoto

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Stayed 1 night in Apr 2025

10/10 Excellent

Chai Pung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

6/10 Okay

Barbara

Stayed 3 nights in Apr 2025

8/10 Good

Hoi Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wong Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Ako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
View from the front of the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024