This hotel features 3 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
Our customers tell us that they can't get enough of the helpful staff at Kumamoto Hotel Castle. During your stay, you're just a quick walk from Shimotori Shopping Arcade. Features include free WiFi in public areas, plus 3 restaurants and a bar.
Free WiFi
Enjoy a bite to eat at one of the 3 restaurants
Full breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and a porter
Guests have great things to say about the helpful staff and the clean guestrooms
10 minutes by foot from Kumamoto Castle and a 1-minute drive from Kumamoto-jo Hall
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star Kumamoto hotel.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
Tour De Château – This restaurant only serves dinner.
Kuyouan – This restaurant serves breakfast, lunch and dinner.
Tohkagen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
El Dorado – On-site bar.
Room service (during limited hours) is available.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (JPY 1,000 per night)
Limited on-site parking
Food and drink
Daily full breakfast available 7 AM to 10:00 AM for a fee: JPY 2,300 per person
3 restaurants
A bar/lounge
Restaurants on site
El Dorado
Kuyouan
Tohkagen
Tour De Château
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
Conference centre
Meeting room
Spa
In-room massages
Accessibility
Lift
Thin carpet in room
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Individual decor
Individual furnishings
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately JPY 2300 per person
Self-parking fee: JPY 1000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto
Kumamoto Hotel Castle Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 494 out of 901 reviews
10 - Excellent
494
Rating 8 - Good. 313 out of 901 reviews
8 - Good
313
Rating 6 - Okay. 69 out of 901 reviews
6 - Okay
69
Rating 4 - Poor. 18 out of 901 reviews
4 - Poor
18
Rating 2 - Terrible. 7 out of 901 reviews
2 - Terrible
7
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Barbara
Travelled with partner
30 Apr 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Darian
Stayed 3 nights in Mar 2025
8/10 Good
Eric
Travelled with family
16 Mar 2025
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.