4/10 Poor
Crystal
Travelled with partner
5 Jun 2025
I do not understand how this hotel is a Marriott.
Room is small and basic, even AFTER paying to upgrade. I'd hate to see the previous queen room.
Fridge didn’t work and was moldy inside.
Wasted over an hour checking in and waiting for a different fridge.
Staff member told my husband we were booked in a single room, and only after i pulled out the printed booking did he change to, oh its a basic queen and we should upgrade for more space. I'm guessing the basic is like a broom closet. Parking is, good luck, on the street somewhere.
Not even close to the expectations i have of the Marriott line of hotels!
Location is decent at least to go into Gibraltar for the day.
My husband tried to find out about food options at the restaurant, and was greeted with attitude and unhelpful. (We're guessing the end of his shift)
Over all disappointed and would NOT recommend this hotel.
Crystal
Stayed 1 night in Jun 2025