8/10 Good
Mohamed
Travelled with partner
8 Mar 2025
The property has old school charm. Nice lobby but the rooms are dated. Staff at front desk whilst polite did not discuss room options though we had messaged ahead. We were given a smoking room which smelt quite musty and seemed dated. We mentioned it later to Karim the duty manager who offered a change but it was too late in the stay. Housekeeping did not replenish well and we had to ask for a second towel when two should have been provided and we only had one mug when at least two should have been provided.
On our arrival there was no complimentary water in the room.
The staff at the door and generally were polite. The airport pickup service had to be reminded but they were great at the airport when they turned up.
There is room for improvement.
Would I stay here on my next visit not sure will consider one of the modern options for newer hotels with modern rooms.
Mohamed
Stayed 8 nights in Feb 2025