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The Lincoln Hotel

3.0 star property

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Photo gallery for The Lincoln Hotel

Front of property
Fitness facility
Restaurant
Reception
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
Eastgate, Lincoln, England, LN2 1PN
  • Place, Lincoln Cathedral
    ‪3 min walk‬
  • Place, Lincoln Christmas Market
    ‪3 min walk‬
  • Place, Lincoln Castle
    ‪4 min walk‬
  • Airport, Hull (HUY-Humberside)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.4 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Individually decorated, individually furnished, desk, iron/ironing board

Superior Double Room, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Garden View, Garden Area

Individually decorated, individually furnished, desk, iron/ironing board

Superior Double Room, Garden View, Garden Area

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, City View

Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Large Single Bed

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About this property

The Lincoln Hotel

Hotel with a restaurant, steps from Lincoln Cathedral
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and dry cleaning.
The Lincoln Hotel offers 71 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with satellite channels. This Lincoln hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Lincoln Hotel. During your stay, you're just a quick walk from Lincoln Cathedral. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Lincoln Cathedral and 4 minutes on foot from Lincoln Christmas Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly The Lincoln Hotel also features a fitness centre, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Lincoln hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
The Lincoln Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 October 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14 per person
  • Self-parking fee: GBP 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lincoln Hotel Sure Hotel Collection Best Western
Lincoln Sure Collection Best Western
Lincoln Sure Collection
The Lincoln Hotel Hotel
The Lincoln Hotel Lincoln
The Lincoln Hotel Hotel Lincoln
The Lincoln Hotel Sure Hotel Collection by Best Western

The Lincoln Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 421 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Staff great - very clean in all areas.
Stayed 2 nights in Oct 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Terence

Stayed 3 nights in Oct 2025

6/10 Okay

Sylvia Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bedroom small dark and bathroom much in need of update .staff lovely.wedding one might and lounge come dining room taken over .no notice of this .smokers galore on front porch .cleanliness and breakfast gine
Stayed 3 nights in Oct 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I love coming to the Lincoln Hotel and have stayed over the course of many years. This time our visit was especially good, largely in part because the staff on Reception were so courteous, welcoming and efficient. They really went the extra mile for us, enabling my sister, who has mobility issues, to move around the hotel stress-free. They were truly amazing. Our room was lovely, comfortable and very clean, as always. And we were also very impressed by our evening meal in the restaurant: delicious food, attractively presented, at a very reasonable price. All in all, a great stay at a very welcoming hotel. Thank you to all the staff who made this stay so enjoyable. We’ll be back for another visit soon!
Stayed 1 night in Oct 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great stay, everyone helpful and polite. The hotel needs a lot of TLC, furniture in bar area seats need a clean. Painting would make the hotel not look tired, a good overhaul is needed. Location perfect. Great stay, no complaints, just tired looking hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant staff and nice clean room.
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Iain

Liked: Staff & service
Disliked: Cleanliness, room comfort

Needs attention

I was provided with the disabled access room though I don’t have a disability. The open drain in the level access shower smelled, there was long hair all around the bathroom and the room heating was not working so I was cold.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with partner
Breakfast was really nice. Only complaint I have is, as usual, plenty of sockets but none near dressing table. Struggled to do hair. Just doesn’t make sense.
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities

Needs updating

The hotel is dated and needs updating. The rom was overly hot and there is no aircon. The lift does not access all bedrooms, only the delux ones. Staff were helpful and friendly but it didn’t make up for the overall experience I’m afraid.
Stayed 1 night in Sep 2025

8/10 Good

Lee

Liked: Staff & service
There were shops nearby, the Cathedral was just over the road and there was a bus stop right outside the hotel, so we were able to do quite a lot by bus. We weren't keen on the dinner menu, but the breakfast was very good. The staff were all very pleasant and helpful. The room was ok, but, as with most hotels, there was only one chair so we had to take it in turns to sit comfortably and watch the TV in the evenings.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

justin

Travelled with group
Liked: Cleanliness, staff & service
It's a great hotel, though is starting to show it's age. Which is a shame, it's the best location in Lincoln and the hotel is cool and quircky in a 60's way. Unfortunately it's lacking in some mod cons, no aircon im the room we stayed in. But otherwise all is good. Great staff, sometimes it was difficult finding someone on duty.
Stayed 5 nights in Aug 2025

8/10 Good

wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed a few times at this hotel over a 30-year period. We found the price of evening meals and wine prices too expensive so we ate out, however, the breakfast was really good. Take your own shower gel as only 1 tiny bottle in bathroom. Bed and pillows very comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Gloria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of updating and refurbishment. We requested a room change as the one they gave us was awful. Bathroom mouldy, rusty, ill fitted and obviously had been flooded as stained floor and carpet into the room. Small bed was collapsing!! Very hot and musty. 2nd room was better - but still poor for what we paid.
Stayed 1 night in Sep 2025

6/10 Okay

Gemma

Travelled with partner
Liked: Staff & service
Unfortunately, the whole reception area and stairwell had a very unappealing smell, noticeable immediately on arrival. However, staff were kind and courteous. Parking was charged additionally which I hadn’t been previously informed of and car had to be moved before 11am. Room was quite basic, needs updating, especially bathroom. Mattress comfortable and towels were pretty soft. Dangerously low balcony banister without additional safety rails. Breakfast good with lovely view of the cathedral, good variety of breakfast choices but disappointing coffee. Mixed review, didn’t feel overly exited about the stay itself for the price sadly, but conveniently located for our needs.
Stayed 1 night in Sep 2025

10/10 Excellent

G K D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice and spotless. Lincoln
Stayed 3 nights in Sep 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

graduation stay

great position for cathedral and local shops,well placed for buses into town.staff helpful.very quiet.used restaurant just wanted a starter and they were fine with it.room clean,nice bathroom
Stayed 2 nights in Sep 2025

4/10 Poor

Claire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won't be retuning!

Check in process & friendliness of staff at check in was great. Didn't feel comfortable using the lift - was waiting for Frankenstein to make an appearance! Room desperate for an upgrade and a good clean, cobwebs, built up grim in corners of table/worktops, whole room felt grubby. Bathroom was the same in need of a refurb. Stayed for our daughters graduation & it put a bit of a dampner on the day, daughter had one of the larger rooms and it was the same, only bonus was she had a good view of the cathedral. Neither rooms were cheap, I'd say extremely over priced for what we got. On a plus the breakfast was good.
Stayed 1 night in Sep 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be better

Hotel is in a good location. A bit dated and needs some TLC. It was clean and the staff were friendly. However, the breakfast was not so good and waste of money. All self service. No offer of cooked egg selection e.g. poached and no smoked salmon as advertised on the menu. Didn’t like the push pots for tea and coffee. Once seated not a single member of staff spoke to us.
Stayed 1 night in Sep 2025

6/10 Okay

JACK

Stayed 1 night in Sep 2025

8/10 Good

Richard

Business traveller
Liked: Staff & service
Located in the heart of Lincoln a pleasant stay if somewhat tired and dated building, offering good car parking and in easy reach of shops and busisness
Stayed 1 night in Sep 2025