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My Story Hotel Rossio

3.0 star property

Photo gallery for My Story Hotel Rossio

Dining
Property grounds
Down duvets, minibar, in-room safe, desk
Interior detail
Twin Room | Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

8.2 out of 10
Very good
(28 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, minibar, in-room safe, desk

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Rossio)

View from room

Double Room (Rossio)

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room (Rossio)

Down duvets, minibar, in-room safe, desk

Twin Room (Rossio)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi
Front of property
Hotel Borges Chiado
Lisbon City Center
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,412 reviews
The price is €134
includes taxes & fees
22 Jun - 23 Jun
Hotel Borges Chiado

About this property

My Story Hotel Rossio

A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
My Story Hotel Rossio offers 46 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at My Story Hotel Rossio. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Rossio.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
My Story Hotel Rossio has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11295
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 955 reviews
Rating 8 - Good. 293 out of 955 reviews
Rating 6 - Okay. 47 out of 955 reviews
Rating 4 - Poor. 6 out of 955 reviews
Rating 2 - Terrible. 5 out of 955 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, both front desk, and the room "team."
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was great and everyone was warm and friendly.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small modern hotel in a fantastic location. Would stay there again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

meir

Liked: Cleanliness, staff & service, amenities
taff,location,reception,very clean room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8 am from an overnight flight with little sleep. The staff was friendly helpful and very accommodating. The allowed us to go to our room right away. What’s difference it made to be able to grab a couple hours sleep and get orient rather than waiting to check in later. They helped us with our baggage too. The breakfast was excellent with many options. The staff all very helpful. It was lovely to come in in the evening and find a glass of wine or water choice to take to our room. We would recommend this hotel as it is clean, roomy and well located.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and awesome location!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Super helpful staff. Went over and above!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in good location easy to access to various activities around the water front
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but very little space - every time we went in and out of the hotel we were asked by the restaurant staff at the front of the hotel did we want to eat/ drink etc
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adeeba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with plenty of close options. Clean and modern but the room and bathroom were very small. Nice staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rajeshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Lumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff members.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms, while on the small side, are functional. Lots going on around the hotel in walking diss tan r.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and the personell was great..
Stayed 2 nights in May 2023
Verified

6/10 Okay

jim

Disliked: Property conditions & facilities
the room was very very small, the room temperature is controlled bu the front desk, we had to ask every single day for them to turn down the heat, in December, and ended up having to open the window, the room furnishing is spartan, the only up side were friendly front desk and great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marci

Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and staff! Breakfast was amazing; best we have had so far in Portugal.
Stayed 1 night in May 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice place to stay right in the thick of everything
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Hotel was super. The view fantastic. Breakfast wonderful
Stayed 3 nights in Apr 2025