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Best Western Plus White Horse Hotel

4.0 star property

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In-room safe, desk, laptop workspace, rollaway beds
Combined shower/bathtub, free toiletries, hair dryer, towels
Bar (on property)
Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential) | In-room safe, desk, laptop workspace, rollaway beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA
  • Place, Campsie Karting Centre
    ‪5 min drive‬
  • Place, Derry City Walls
    ‪17 min drive‬
  • Place, Millennium Forum
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, rollaway beds

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential) | In-room safe, desk, laptop workspace, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Bar (on property)
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  • Free Wi-Fi
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4.4 out of 5, Excellent, 888 reviews
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About this property

Best Western Plus White Horse Hotel

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Best Western Plus White Horse Hotel offers 58 accommodations with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus White Horse Hotel. During your stay, you'll be within walking distance of Campsie Karting Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at 68 Clooney Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, massages or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Campsie Karting Centre and a few minutes from Enagh Lough
Best Western Plus White Horse Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7772 square feet (722 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Best Western Plus White Horse Hotel. Self parking is free.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
68 Clooney Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 8.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 68 Clooney Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,772 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8.95 per person
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Best Western Plus White Horse Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 517 reviews
Rating 8 - Good. 181 out of 517 reviews
Rating 6 - Okay. 77 out of 517 reviews
Rating 4 - Poor. 16 out of 517 reviews
Rating 2 - Terrible. 13 out of 517 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable, pool area well maintained. Pleasant and friendly staff throughout. Restaurant very good, with good choice and service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed stay have stayed before and will return again thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. And we we're met with friendly staff.We would definitely stay in the hotel again.The pool was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stay

We had an overnight stay here and it was great. Quiet, clean, comfortable and an on-site bar and restaurant
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities
The room was very spacious and the staff were very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always go to this hotel we absolutely love it and the kids get excited every time we go.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and food was amazing
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mary Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night near Derry

Enjoyed our one night stay. Nice room and good food. Handy for Derry with on-site parking
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to be able to relax. It was so convenient to where I was visiting.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

derek

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds food was excellent would highly recommend
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful and staff so friendly food was amazing
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again the staff is amazing
Stayed 1 night in Sep 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service
Not really an appmosphere young chap that served breakfast was good 10 out of 10
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, easy access
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Was a lovely stay, clean and friendly staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Ron

very pricey for a small room with only a double/queen bed and was noisy with the young people staying in the hotel for a youth event
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless, the staff was great and the food so good.
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and very enjoyable stay

The room was very comfortable and we enjoyed the leisure facilities which are well run. We especially liked the restaurant due to great staff, especially Joy! The bar was great too, lovely wine and a brilliant singer as an extra treat on Saturday night.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and always enjoy the peace and tranquillity that it gives.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were excellent
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Comfortable stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch staff , easy parking

Staff very friendly, helpful and knowledgeable. Loads of parking available, easy access to roads and a great area. Rooms are reasonable, got a good nights sleep. Dinner is ok in the restraunt. Good selection for breakfast too.
Stayed 1 night in Apr 2025