Embassy Suites Louisville East

3.5 star property

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Photo gallery for Embassy Suites Louisville East

Lobby
Terrace/patio
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down duvets, pillow-top beds, desk
Lobby
Lobby

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪20 min walk‬
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

King Suite

8.6 out of 10
Excellent
(32 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite Two Doubles

8.6 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Executive, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Embassy Suites Louisville East

Hotel with free breakfast, in the vicinity of Oxmoor Center
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Louisville East. During your stay, you'll be within walking distance of IceLand Sports Complex. Free WiFi in public areas, free self-parking and a free manager's reception are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Embassy Suites Louisville East offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2046 square feet (184 square metres) and includes conference space. The business-friendly Embassy Suites Louisville East also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Louisville hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Post – This bar only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Not quite as advertised

The hotel was very clean and nicely updated. We chose this hotel because it had an indoor pool. However, we had to sign up to use the pool in 30 minute time slots. There was also a max capacity of 5, so our entire family of 6 could not use the pool together. We were told we couldn’t even all enter the pool area together, even if one sat out…. even though there were tables and chairs for 24 in the pool area. This would have been a dealbreaker for us if we had known when booking. Housekeeping was by request only- we had to ask the desk for clean towels each day and for the garbage to be emptied. Very nice (included) breakfast and rooms were spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing! Breakfast was even better!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Apr 2025

6/10 Okay

Ryan

Travelled with family
Disliked: Cleanliness

Could have been better

Couch stunk like BO bad. Pool heater was off 2of3 nights. It was turned on again after I went to the front desk about it. Floor in pool room had same litter and hair all 3 days. Our room size was great and beds comfy. Floor had multiple stains (coffee)? Some staff not friendly (mostly around breakfast area). Breakfast was nice to have fresh prepared eggs but had a Smokey taste (grill not cleaned enough?). Ran out of multiple things, waffle mix, plates, cups, cereal, metal silverware. The premade scrambled eggs were bad (sorry traveling for work these scrambled eggs were terrible). Interior and exterior common areas well kept and felt classy (kudos!). Pool size was one of the big factors picking a hotel online knowing the kids would be in it each day but the appearance online looked way bigger than the pool in person.
Stayed 3 nights in Apr 2025

8/10 Good

ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Once you walk in it’s very well kept. Afternoon free drinks were a nice touch. The hotel was busy so they did run out of some staples during breakfast, but the omelette bar was nice to have. Would stay here again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chakeitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, amenities
Fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben and Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast and kids enjoyed the pool!
Stayed 1 night in Mar 2025

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great place to stay! Newer hotel, very clean, great mattresses, located about 20 minutes outside of downtown in an office park area. Pool was beautiful - not too cold, good size and 4-5 feet deep. Great breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Amber

Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Absolutely lovely stay! We would return just for breakfast alone. Room was super clean, up to date. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for family with kids!
Stayed 1 night in Mar 2025

10/10 Excellent

Joni

Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice hotel and the breakfast was free and great!
Stayed 1 night in Mar 2025

6/10 Okay

Julia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable breakfast! Clean! Coming back!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again

Big brown Stains on the floor, so loud all through the night, rude kitchen staff
Stayed 1 night in Feb 2025

4/10 Poor

Brittney

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No hot tub as the website said and showed there was and the pool was freezing cold
Stayed 1 night in Feb 2025

10/10 Excellent

Tama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean and beautiful. The rooms were very nice and a great size for a family of 5. Breakfast was great and the pool was cute. We were very happy.
Stayed 1 night in Feb 2025