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Holiday Inn Express & Suites New Buffalo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Buffalo by IHG

Exterior
Free daily buffet breakfast
Exterior
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11500 Holiday Dr, New Buffalo, MI, 49117
  • Place, New Buffalo Railroad Museum
    ‪2 min drive‬
  • Place, New Buffalo Pere Marquette Depot
    ‪2 min drive‬
  • Place, Four Winds Casino New Buffalo
    ‪4 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Wet Bar)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites New Buffalo by IHG

Hotel in New Buffalo with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express & Suites New Buffalo by IHG offers 80 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo by IHG. During your stay, you'll be within walking distance of New Buffalo Railroad Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy , convenient and great customer service.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
A great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Nice, very clean place...with the fantastic staff being a highlight.
Stayed 2 nights in Sep 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Faye

Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn A

Liked: Cleanliness, staff & service
Very friendly staff, feel right at home
Stayed 1 night in Sep 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Fatima Rose

Travelled with family
Liked: Staff & service, amenities
Great location both to get to main part of new Buffalo and the highway. Staff was friendly, hotel breakfast was perk. Rooms could have been a bit cleaner: saw occasional ants in our bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Always wonderful
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and pool area
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel very clean and friendly staff. Their breakfast was delicious and especially loved the cinnamon rolls!! I would definitely stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is great. Hotel bathroom has no vent fan. Stays humid in room. Shower reflects that humidity. Lobby and breakfast area very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with my sister who has a brain tumer we enjoyed
Stayed 3 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for three nights, to get clean towels you would have to go to the front desk to exchange them. The trash was never emptied in the room you had to put it out your door and go get a new bag at the front desk. Our son and daughter in law’s room had mold on the curtains and the carpeting was damp. When they went to the front dest to complain they were surprised about the mold on the curtains and the floor being damp, the cleaning staff should have noticed it. The breakfast bar had no fresh fruit ou juice for our grandchildren and the other kids that were staying at the hotel the juice machine was out of order for three days. When I went to the front desk and asked about juice and fruit they said that the del driver shorted them. I would think that they could have went to the grocery store and bought some juice and fruit. Are room was $200.00 a night for self serve room service and a poor breakfast bar.
Stayed 3 nights in Aug 2025

8/10 Good

Jeanne

Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Travelled with group
Liked: Amenities
Sketchy area
Stayed 2 nights in Aug 2025

8/10 Good

Emmarose

Stayed 2 nights in Aug 2025

10/10 Excellent

Qinqing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and clean rooms!
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke James

Stayed 1 night in Aug 2025