Hotel in Lucca with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Palazzo Alexander Hotel offers 12 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. 50-inch Smart televisions come with premium satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Alexander Hotel. During your stay, you're just a quick walk from Lucca Courthouse. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
Free WiFi and wired Internet
Enjoy drinks at the bar/lounge
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes bicycles to rent
Guests have great things to say about the comfortable guestrooms and the helpful staff
Steps from Lucca Courthouse and 3 minutes on foot from Lucca City Hall
Airport and local-area shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palazzo Alexander Hotel. The hotel can provide concierge services and wedding services.
This 4-star Lucca hotel is smoke free.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
18-hole adjacent golf course
Bicycle rentals
Library
TV in common areas
Family friendly
Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
More
1 building
4 floors
Built in 1100
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
50-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Individual furnishings
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 30.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 70 per vehicle (one way)
Rollaway bed fee: EUR 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palazzo Alexander Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
This property has received its official star rating from the local rating authority.