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Grand Hotel Villa Castagnola

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Villa Castagnola

Exterior
Indoor pool, pool loungers
Interior
Exterior
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Viale Castagnola 31, Lugano, TI, 6906
  • Palazzo dei Congressi
    ‪14 min walk‬
  • Lake Lugano
    ‪16 min walk‬
  • LAC Lugano Arte e Cultura
    ‪4 min drive‬
  • Lugano (LUG-Agno)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

1 bedroom, premium bedding, down duvets, minibar

Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, down duvets, minibar

Standard Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Garden Floor Double Room

1 bedroom, premium bedding, down duvets, minibar

Garden Floor Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Backyard view Double Room

Backyard view Double Room | 1 bedroom, premium bedding, down duvets, minibar

Backyard view Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite Executive

Junior Suite Executive | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite Executive

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

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About this property

Grand Hotel Villa Castagnola

Stylish beach retreat with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room.
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a fitness centre.
Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Villa Castagnola. During your stay, you're just a quick walk from Funicolare Monte Brè - Cassarate Station. Features include free breakfast and free WiFi in public areas, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy Mediterranean cuisine while dining at Le Relais
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, deep-tissue massages or manicures and pedicures at Clarins Wellness Corner
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 13 minutes by foot from Parco Ciani and a 2-minute drive from Palazzo dei Congressi
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola such as an indoor pool and an outdoor tennis court.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Lugano hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Le Relais – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Ristorante Arté al Lago – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
La Rucola – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered parking on site (CHF 20 per day)
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 20 per day (in/out privileges)
  • Valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano