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Sercotel de los Reyes

3.0 star property

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Photo gallery for Sercotel de los Reyes

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Property entrance
Daily buffet breakfast (EUR 13 per person)
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Plaza Ciudad Real 2, San Sebastian de los Reyes, Madrid, 28702
  • Place, Zona Industrial Norte
    ‪13 min walk‬
  • Place, Micropolix
    ‪4 min drive‬
  • Place, Gran Via
    ‪21 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is €53
includes taxes & fees
1 Feb - 2 Feb
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About this property

Sercotel de los Reyes

Hotel in San Sebastian de los Reyes with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Sercotel de los Reyes offers 72 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Sercotel de los Reyes, you'll be close to Plaza Norte 2 Commercial Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 12 minutes by car from IFEMA and 14 minutes from Plaza de Castilla
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Sercotel de los Reyes also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star San Sebastian de los Reyes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Sercotel de los Reyes has a restaurant serving breakfast and dinner.
Cafeteria – This bar serves breakfast and light fare. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 8 for children
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Globales los Reyes
Globales los Reyes Hotel
Globales los Reyes Hotel San Sebastian de los Reyes
Globales los Reyes San Sebastian de los Reyes
Globales De Los Reyes
Globales de los Reyes Hotel Hotel
Globales de los Reyes Hotel San Sebastian de los Reyes
Globales de los Reyes Hotel Hotel San Sebastian de los Reyes

Sercotel de los Reyes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 243 reviews
Rating 8 - Good. 103 out of 243 reviews
Rating 6 - Okay. 30 out of 243 reviews
Rating 4 - Poor. 12 out of 243 reviews
Rating 2 - Terrible. 6 out of 243 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
Stayed 4 nights in Apr 2025

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Stayed 4 nights in Jan 2025

6/10 Okay

F

Travelled with group
Liked: Cleanliness, staff & service

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Stayed 1 night in Dec 2024

6/10 Okay

Juan Carlos

Business traveller
Quiet and clean . Location far from restaurants
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is too small for a big cars.
Stayed 2 nights in Jun 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
Stayed 1 night in Jan 2023

10/10 Excellent

EBENEZER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.

8/10 Good

Ines

8/10 Good

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2022

8/10 Good

daniel

Stayed 2 nights in May 2022

6/10 Okay

Belynda

Travelled with partner
Disliked: Staff & service
Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2021

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All good, well located and friendly staff
Stayed 10 nights in Dec 2021

10/10 Excellent

Johntel

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2021

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly touch

I got loads of advice from reception, very friendly and knowledgeable
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Lei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you pay, what you get 👌 I highly recommend ☺️
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Globales los reyes

Great hotel. Simple and clean, the staff was very friendly!
Stayed 5 nights in Jun 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con was broken but everything else great
Stayed 3 nights in May 2019