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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Spanish cuisine
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(92 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(30 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Europa. During your stay, you'll be connected to the convention centre and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Café Europa, a café that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the spaciousness, overall comfort and nice bathrooms
  • Steps from Puerta del Sol and 4 minutes on foot from Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Café Europa – This café specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

10/10 Excellent

William

Liked: Amenities
Convenient property close to the plaza. The staff was extremely accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohd Basel

Stayed 1 night in Jun 2025

10/10 Excellent

DAYMA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Madrid, walking distance to everything, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

GRISELDA

Stayed 1 night in Jun 2025

10/10 Excellent

TOBI, CENTENNIAL

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location. We had a view looking over Plaza del Sol which provided great entertainment. The staff in the hotel were top notch. Food in the restaurant was good though the breakfast was average. Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the most amazing location. It is city center-literally. The Plaza it is on is the literal center of Spain. We walked one way 20 min and the other 20 min and covered the major attractions easily. We didn’t have any problems with noise, even having a window on the plaza. The breakfast was incredible. The staff was very helpful with our parking and location of parking.
View from our room
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No parking. Very difficult to drive to hotel in downtown…..,
Stayed 1 night in Jun 2025

10/10 Excellent

Felix, Meriden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Madrid.
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Liked the ease of the location to sights and public transport. Clean, helpful staff. Very expensive for a room with no outlook.
Stayed 2 nights in Jun 2025

8/10 Good

Hector L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oscar, San Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excelent location and service
Stayed 3 nights in Jun 2025

8/10 Good

maylin

Travelled with family
Liked: Cleanliness, staff & service
Nos atendieron muy bien muy serviciales un buen servicio
Stayed 4 nights in May 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was average, and halls always in construction hard to walk in, however location and view are great, service was ok except for Pedro who was always attentive and helpful in everything
Stayed 5 nights in May 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service and attention of all staff in the hotel and the restaurant too! Exceptional!!! We will stay here next time we come to Madrid and recommend this hotel 100%
The best pumpkin soup! Delicious!!
Stayed 2 nights in Jun 2025

10/10 Excellent

LEXALYNN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well…..great location again. Near all shopping centers, restaurants and transportations!!!! Easy check in and check out. Hehehehehehe. Close to jollibee. Lol
Stayed 2 nights in Jun 2025

8/10 Good

Janet Kahenian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

8/10 Good

Margarita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to the Sol metro station, which connects you to the airport and train stations. It's also in the city center near the Plaza Mayor and the Prado Museum.
Stayed 3 nights in May 2025

6/10 Okay

Jered

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am relatively sure that I ordered a double room. Our room had 3 twin size beds. The room was pretty outdated but overall the hotel was nice and it was in a very convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean nice room. Comfortable bed. Staff both friendly and pleasant and helpful. Great location to get anywhere.
Stayed 4 nights in May 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and very convenient location. Noisy at night if you overlook the plaza. Tea bags for drinks were not replaced. There was no coffee in the room.
Stayed 3 nights in May 2025

8/10 Good

Phong

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s located beside the subway station but you will hear people talking and laughing all night on the street.
Stayed 1 night in May 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in May 2025