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Hotel ILUNION Pio XII

4.0 star property
VIP Access

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Photo gallery for Hotel ILUNION Pio XII

Lobby sitting area
Property preview
Daily buffet breakfast (EUR 18 per person)
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

View in a map
Avenida Pio XII, 77, Madrid, Madrid, 28016
  • Place, Plaza de Castilla
    ‪19 min walk‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Place, Gran Via
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed, 2 Adults and 1 Child

8.6 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Down duvets, in-room safe, desk, laptop workspace

Single Room

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Down duvets, in-room safe, desk, laptop workspace

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Extra bed

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed

9.6 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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The price is €95
includes taxes & fees
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About this property

Hotel ILUNION Pio XII

Hotel with a restaurant, near Bernabéu Stadium
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Hotel ILUNION Pio XII offers 214 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Hotel ILUNION Pio XII gets high marks from our customers. During your stay, you'll be within walking distance of Plaza de Castilla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Bernabéu Stadium and a few minutes from Plaza de Castilla
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Pio XII. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Hotel ILUNION Pio XII Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1044 reviews
Rating 8 - Good. 259 out of 1044 reviews
Rating 6 - Okay. 85 out of 1044 reviews
Rating 4 - Poor. 21 out of 1044 reviews
Rating 2 - Terrible. 19 out of 1044 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Often get upgrades and the staff is super nice. The restaurant is cheap too
Stayed 2 nights in Jun 2025

6/10 Okay

Mrs S

Liked: Cleanliness
Disliked: Room comfort

Avarge over all I won't go back at hotel again.

Hotel was clean. 18 euro a night parking at the hotel its to high i never seen hotel charge for parking on the top of the booking while parking outside is free till morning then you can pay at meter! There's no slippers no tissue box. Mattress was okay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet in a good location
Stayed 2 nights in Jul 2025

6/10 Okay

Yusuf

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in is scheduled to be at 2pm, we unfortunately arrived at 10, they were kind enough to allow us to leave our luggage. We had soft the property to grab soon food and returned back to the hotel by 12-:30. We, along with l another family had to wait more than an hour or so to simply be checked it. It was evident to them that we were exhausted from our travel and were in dire need of sleep, yet they had no allowed us to check in before the 2:00pm mark.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay really enjoyed it. Staff excellent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Stayed 3 nights in Jul 2025

4/10 Poor

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Shirzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler I felt safe and the staff was great. The room was spacious for 1 person and it was clean. I enjoyed my view and I love that the bus was in front and the train station Pío was about 10 minute walk. The area is safe and quiet. If you’re looking for a place that’s not crowded and calm but is easy to go to the main attractions via train or Cabify this is the place to stay at.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ziyuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bus takes you right to downtown.
Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very consistent excellence, great staff. Rooms, eyc. Hotel is well communicated with public transport. The only drawback is that there are mo stores or restaurants nearby within a short walk. However a bus ride for 1.50 euros gets you these place. Bus stop is in front of hotel for several buses.
Stayed 7 nights in Jun 2025

10/10 Excellent

John, Wakaw Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. We were there for 6 days. No complaints. Everything was top notch. Buses and Metro were close by so easy to come and go during the day. Totally recommend this hotel.
Stayed 5 nights in May 2025

8/10 Good

Ruben, Caracas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable hotel. It has everything you need and the staff is super friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 8 nights in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old. The AC is down for two hours on the first day
Stayed 2 nights in May 2025

10/10 Excellent

francisco

Stayed 1 night in Jun 2025

10/10 Excellent

Wargner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien!!
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and nice location
Stayed 1 night in May 2025