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Hotel ILUNION Pio XII

4.0 star property
VIP Access

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Photo gallery for Hotel ILUNION Pio XII

Down duvets, in-room safe, desk, laptop workspace
Lobby
Superior Double Room | Down duvets, in-room safe, desk, laptop workspace
Lobby
Daily buffet breakfast (EUR 18 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Pio XII, 77, Madrid, Madrid, 28016
  • Place, Azca Financial District
    ‪13 min walk‬
  • Place, Paseo de la Castellana
    ‪16 min walk‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | Down duvets, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed, 2 Adults and 1 Child

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Down duvets, in-room safe, desk, laptop workspace

Single Room

8.4 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Down duvets, in-room safe, desk, laptop workspace

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Extra bed

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed

9.6 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Pet friendly

Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room

Double Room | Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(71 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel ILUNION Pio XII

Hotel with a restaurant, near Bernabéu Stadium
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Hotel ILUNION Pio XII offers 214 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Hotel ILUNION Pio XII gets high marks from our customers. During your stay, you'll be within walking distance of Plaza de Castilla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Bernabéu Stadium and a few minutes from Plaza de Castilla
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Pio XII. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Hotel ILUNION Pio XII Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

hugh

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Room was nice, however, no AC( not working). Too hot. Had to open windows all the time. Breakfast was super good. No complaints. Awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Nov 2025

10/10 Excellent

Sylvie

Clean and large room with terrace
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall near the train station and close to the stadium.
Stayed 1 night in Nov 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Good size room. Well connected location. Everything how it should be for a reasonable price
Stayed 1 night in Nov 2025

10/10 Excellent

ronda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place and supportive staff
Stayed 1 night in Nov 2025

10/10 Excellent

Marriett

Liked: Cleanliness, staff & service, room comfort
“Clean rooms, great location, and excellent service. Everything I needed for a comfortable stay.
Stayed 2 nights in Nov 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Roman

Stayed 2 nights in Nov 2025

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is very clean, should have abetter room for gym , staff was very helpful and friendly.
Stayed 7 nights in Oct 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
highly recommend this hotel. The staff is very efficient and friendly. I would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like the room
Stayed 2 nights in Oct 2025

6/10 Okay

Karl

Liked: Property conditions & facilities
The staff seemed either overworked or under trained. The breakfast did not have any freshly cooked warm items. The quality of everything else was less than expected.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yurbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area and comfortable hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice properly. Rooms are very spacious. Breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
chose this to walk to Senza Glutina restaurant and the train station. It’s not that close but for light luggage to the station, but far for multiple pieces
Stayed 1 night in Oct 2025

8/10 Good

Cristina

Stayed 3 nights in Oct 2025

10/10 Excellent

genevieve

Stayed 3 nights in Oct 2025

8/10 Good

Alfredo

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Nelson

Travelled with partner
Liked: Staff & service
The linnen was stained
Stayed 4 nights in Oct 2025

8/10 Good

Chance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Luis, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025