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Hotel ILUNION Pio XII

4.0 star property
VIP Access

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Photo gallery for Hotel ILUNION Pio XII

Down duvets, in-room safe, desk, laptop workspace
Reception hall
Lobby
Exterior
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Pio XII, 77, Madrid, Madrid, 28016
  • Place, Azca Financial District
    ‪14 min walk‬
  • Place, Paseo de la Castellana
    ‪18 min walk‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

Superior Double Room | Down duvets, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed, 2 Adults and 1 Child

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Down duvets, in-room safe, desk, laptop workspace

Single Room

8.4 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Down duvets, in-room safe, desk, laptop workspace

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room with Extra bed

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Pet friendly

Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(81 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel ILUNION Pio XII

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Hotel ILUNION Pio XII offers 214 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Hotel ILUNION Pio XII gets high marks from our customers. During your stay, you'll be within walking distance of Plaza de Castilla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Bernabéu Stadium and a few minutes from Plaza de Castilla
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Pio XII. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Pio

Confortel Pio XII

Confortel Pio XII Hotel

Confortel Pio XII Hotel Madrid

Confortel Pio XII Madrid

Pio XII Confortel

Hotel ILUNION Pio XII Madrid

Hotel ILUNION Pio XII

ILUNION Pio XII Madrid

ILUNION Pio XII

Hotel ILUNION Pio XII Hotel

Hotel ILUNION Pio XII Madrid

Hotel ILUNION Pio XII Hotel Madrid

Hotel ILUNION Pio XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vasileios

Liked: Cleanliness, amenities, property conditions & facilities
Big and Clean room, very good breakfast, friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities
Really nice hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Amaya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and the hotel was very clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy access to restaurants, bars, and coffee shops. Spacious and quiet rooms! Will book it stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yurbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area and comfortable hotel
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Andrea J

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and the hotel was nicely decorated with calming tones. Everything was clean and quiet as the evening moved along. I'd gladly stay again as I found it a good value.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Georgeta

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

ronda

Liked: Cleanliness, property conditions & facilities
Great place and supportive staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Nazario

Liked: Cleanliness, amenities, property conditions & facilities
Beatiful Expereiencie and Staff wonderful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Evrard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will definitely recommend. Helpful staff, nice and clean stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
highly recommend this hotel. The staff is very efficient and friendly. I would definitely stay here again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ishan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful. The hotel is clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall near the train station and close to the stadium.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and nice location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marriett

Liked: Cleanliness, staff & service, room comfort
“Clean rooms, great location, and excellent service. Everything I needed for a comfortable stay.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tarek

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was a good
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Jose M

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent location
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very kind, they allowed me to check in a bit earlier after a long night.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Prabhat

Liked: Cleanliness, property conditions & facilities
Nice clean hotel with convenient transportation and train stations
Stayed 1 night in Sep 2025