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Village Hotel Maidstone

4.0 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, pool loungers
Family Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Fitness studio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Place, Cobtree Manor Park
    ‪1 min walk‬
  • Place, Kent Life
    ‪5 min walk‬
  • Place, Oare Marshes Nature Reserve
    ‪15 min walk‬
  • Airport, London (LGW-Gatwick)

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

7.8 out of 10
Good
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room (Gym and Pool Access)

Desk, laptop workspace, blackout curtains, iron/ironing board

Club Room (Gym and Pool Access)

7.2 out of 10
Good
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

King Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Village Hotel Maidstone

Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels.

This Maidstone hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park
As a guest of Village Hotel Maidstone, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. The business-friendly Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Maidstone hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.50 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kyle

Business traveller
Disliked: Cleanliness
Room
Stayed 1 night in Jan 2026

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms always good breakfast was wonderful staff are always friendly and helpful
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Stayed 1 night in Jan 2026

2/10 Terrible

Chloe

Stayed 2 nights in Dec 2025

8/10 Good

Tulika

Stayed 1 night in Jan 2026

8/10 Good

Kingsley

Good space
Stayed 1 night in Nov 2025

8/10 Good

KINGSLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Dec 2025

2/10 Terrible

temi

Room was neglected. Not cleaned well after raising complaint to receptionist and cleaners. Hairs, makeup stains, dust and bed was left undone during “cleans”. Complained to the manager and a 50% refund on my stay was agreed,
Stayed 4 nights in Dec 2025

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Rooms were ok but the children running in the hallway very early and pile of sick on the stairs were a big disappointment
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Stayed 2 nights in Dec 2025

8/10 Good

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

Jetta

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Samantha

Stayed 2 nights in Dec 2025

6/10 Okay

Lorna

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The constant noise from the pipe work just outside your room is just to much I have stayed in a twin, double and club room this that this would get me a better position in the hotel well it did not the noise it to much. One towel in a twin room no phone to call down so you would have to walk and get another one, the cleaner is obvisiolousy short as I can see her swip marks from cleaning the shower, tiny hairs in sink, Nice bar area and pool.
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for breakfast but I was not told it stopped being served at 9am Monday to Friday, requested a refund but told it was not possible due to my booking. A little disappointing as 9am is early if your not in a hurry to leave, 10am would be much better.
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Gavin

Stayed 1 night in Nov 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, Room was good, Bathroom very good and the food that i had was very nice
Stayed 6 nights in Nov 2025

8/10 Good

Zak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Rosalina

Stayed 1 night in Nov 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room was directly above the Disco which played excessively loud Music until Midnight
Stayed 1 night in Nov 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, room comfort
I’ve stayed a lot of times here, a few weeks or months between, it’s always a pleasant stay but as always the bar service needs to speed up and the condition of fixtures & fittings are tiring and need sprucing up. The food on this occasion was poor, I had gammon and eggs, all over cooked and the quality wasn’t what it was for the price they charge! The place has gone from actively look to book here to may or may not stay here again, which is a shame.
Stayed 2 nights in Nov 2025

4/10 Poor

Andrew

Business traveller
Liked: Staff & service, amenities
First Club room smelt of urine. Second was in poor state with broken ironing board and lukewarm shower and noisy boiler outside.
Stayed 1 night in Nov 2025

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