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Philea Resort & Spa

5.0 star property

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Photo gallery for Philea Resort & Spa

Outdoor pool
Exterior
2 bars/lounges
Restaurant
Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca, 75450
  • Place, Butterfly and Reptile Sanctuary
    ‪2 min walk‬
  • Place, Mini Malaysia & ASEAN Cultural Park
    ‪2 min drive‬
  • Place, Jonker Street Night Market
    ‪19 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪11 min drive‬

Room options

View all photos for Pavillion Villa

Minibar, in-room safe, blackout curtains, iron/ironing board

Pavillion Villa

  • Resort view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Philea Suite

Philea Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Philea Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Pavilion Villa

Minibar, in-room safe, blackout curtains, iron/ironing board

2-Bedroom Pavilion Villa

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Villa

Minibar, in-room safe, blackout curtains, iron/ironing board

3 Bedroom Villa

  • 45 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for One Bedroom Villa

Exterior detail

One Bedroom Villa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Pavilion 3 Bedroom Villa

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Pavillion Villa (2 Single Bed)

Minibar, in-room safe, blackout curtains, iron/ironing board

Pavillion Villa (2 Single Bed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Honeymoon Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Honeymoon Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

Philea Resort & Spa

Along with an outdoor pool, this resort has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a conference centre are on-site.
Philea Resort & Spa offers 201 air-conditioned accommodations with minibars and a safe. Digital televisions are provided.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Philea Resort & Spa, you're just a quick walk from Butterfly and Reptile Sanctuary. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Cravo Cravo
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Butterfly and Reptile Sanctuary and a 3-minute drive from Malacca Zoo
Philea Resort & Spa offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

You'll find a business centre on site. The luxury Philea Resort & Spa also features an arcade/games room, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Malacca City resort.

Cravo Cravo – This restaurant specialises in international cuisine.
Chill Out – This bar only serves light fare. Open daily.
Tropics Lounge – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Chill Out
  • Cravo Cravo
  • Tropics Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Philea Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Philea Resort Durian Tunggal
Philea Ayer Keroh
Philea Durian Tunggal
Philea Resort Ayer Keroh
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia
Philea Resort And Spa
Philea Resort Malacca
Philea Resort
Philea Malacca
Philea Resort Spa
Philea Resort & Spa Resort
Philea Resort & Spa Malacca City
Philea Resort & Spa Resort Malacca City

Philea Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 182 reviews
Rating 8 - Good. 66 out of 182 reviews
Rating 6 - Okay. 45 out of 182 reviews
Rating 4 - Poor. 20 out of 182 reviews
Rating 2 - Terrible. 6 out of 182 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Hazimah Aminah

Liked: Staff & service
its overrated
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel location is a bit isolated especially without a car. The staff is very friendly . The rooms designed and built with wood cinder blocks are original yet poorly isolated . Next door their was a family with 2 small children and despite the obvious crying you could also clearly hear all that was going on , all sounds come through the ceiling rafters
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Amanda

Liked: Room comfort

Nice but room for improvement

Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Lim

Liked: Staff & service

5 stars price 3 stars environment

Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Ping

All services no on. House inside a lot of ants.
Stayed 3 nights in May 2022
Verified

2/10 Terrible

NUR DIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

I dont know.price just not worth it for overall

So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium & isolated getaway

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Bahari

Liked: Room comfort
Good
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Dissapointed trip

Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
Stayed 1 night in Sep 2020
Verified

4/10 Poor

WK

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Candy

The food still need improve services,the environment is ok
Stayed 1 night in Jul 2020
Verified

8/10 Good

Jamilah

Liked: Cleanliness, property conditions & facilities, room comfort

beautiful place but pity lack effort to keep it.

it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Service sangat lambat
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Jennifer

good short staycation but room need maintenance

We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
no umbrella in the room
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have birthday treat for customer
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Mohd

Perlu ditambah baik lagi kemudahan yg ada

Perlu diberi nafas baru untuk menarik lebih ramai pelanggan. Kemudahan untuk kanak-kanak perlu ditambah untuk menarik percutian keluarga. Sekiranya persekitaran dan kemudahan dijaga dgn baik, pasti akan bertambah lebih baik.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
冷蔵庫が壊れていると言って修理を依頼して出て行ったのに夜帰ってきたら、そのままで中の果物が腐ってしまっていて、異臭が部屋に充満してしまっていた。また、ベッドメイキングを含めた部屋の清掃が1割くらいのところで止められていた。ただ、ベッドメイキングは一見しているように見えたが、実際はシーツは変えられておらず、整えただけ。 下のフロアの天井ファンのモーター音がうるさすぎて眠られなかった。その後、下の階のマレー人のゲストとトラブルになり付き倒されて蹴られたので、警察を呼んでもらったが、ホテル側と警察もマレー人の方寄りの立場でフェアでなく、継続しての宿泊に身の危険を感じたので、最後の1泊はキャンセルしてチェックアウトした。 ホテルのマネージャーも警察も名前を教えてくれず、最悪な対応のホテルだった。 二度と泊まりたくないし、全ての外国人に泊まらない事をお勧めしたい。
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Decent stay - could have been better.

Neighbours were noisy, and the soundproofing is terrible. Environment is nice, but a bit inconvenient. Buggies brought us to the room as it was a distance to walk, but it took 30 minutes for a buggy to bring us out to check out. It is a nice walk in the area back to the main building. Breakfast service is good, and the swimming pool is quite nice. Very baby/toddler friendly. For the price we paid, we would have expected bottled water upon request with no additional charge. I had to call reception twice to get the water - the first time, the request was acknowledged, however no one mentioned the charge. Subsequently, the bottles were not delivered. When I called the second time, and acknowledged there was a charge, the bottles were delivered shortly after. I spent 20 minutes waiting the first time.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Quiet Resort

The place was very quiet - few guests because after the school holidays. Rooms are in two storey chalets surrounded by trees. The swimming pool is amazing and we had it pretty much to ourselves. Rooms are large and the internet is fast enough to be usable. Access is by golf cart buggies and there are a lot of uneven steps so it would be difficult for handicapped guests. Location could be better - it is far from Melaka town.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

LynnJack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loke the surrounding and nature. Nice swimming pool and kids friendly
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Zoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable price and friendly staff
Stayed 1 night in Feb 2019