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Clarion Suites Gateway

4.5 star property
VIP Access

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Photo gallery for Clarion Suites Gateway

Indulge in a city view while enjoying a spread of fresh fruits, vegetables, and dairy products at our buffet.
Experience the sleek, contemporary lobby with a comfortable seating area, staircase, and lush greenery.
Relax in a spacious room with a large bed, city views, and a modern design.
Enjoy a city view from the large window, with a sofa, coffee table, and unique art piece.
Enjoy cooking in this well-lit kitchen with a central island and stovetop.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪7 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Marvel Stadium
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One Bedroom Queen Suite

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Queen Suite

8.2 out of 10
Very good
(13 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

1 bedroom, premium bedding, in-room safe, desk

Studio Room - River View

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | 1 bedroom, premium bedding, in-room safe, desk

Penthouse Flinders Reach Suite

  • 315 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Studio Room | 1 bedroom, premium bedding, in-room safe, desk

Studio Room

9.4 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • 200 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • 90 sq m
  • River view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

8.6 out of 10
Excellent
(4 reviews)
  • 90 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Suite - River View

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Suite - River View

9.2 out of 10
Wonderful
(10 reviews)
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

Clarion Suites Gateway

Riverwalk hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 28 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 3 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean with comfy bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katalin

Travelled with partner
Liked: Amenities
Very friendly, accommodating staff, comfortable rooms. Handy location to the CBD. Right at the free tram zone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mate

just a lovely spot and great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views! Very friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good Sally is very helpful and super
Stayed 2 nights in Mar 2025

4/10 Poor

Ahmed

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old run down damp room
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All good. Just a few minor maintenance issues. Staff exceptionally helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the eateries were within walking distance. We ubered & walked a lot. Fantastic break away
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Great
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location multiple times and has been great. The staff are wonderful and polite from the barista and bar staff. Check in and check out is first. Keep the great work.
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bianca Stefani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The staff was so friendly, funny and accommodating. I got a complimentary bottle of wine cause it was my birthday (they did ask for ID to check) and they let us store our bags so we could spend the day in the city after check out.
Stayed 1 night in Nov 2024

8/10 Good

Umut Bekir

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy Struggled with the washing machine/dryer, but maybe that was us, but it all worked in the end.
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron, HOBART

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to public transport and Sea Life Centre. After checking in we identified an issue with our aircon. This was quickly checked and determined that it couldn't be fixed. Duty manager's Michael and Alex were wonderful in changing our room, providing a room upgrade as well as complimentary drinks. We ate dinner and breakfast in the restaurant and it was good. Apartments were well appointed and we loved the balcony and views across to Southbank. Our son loved the indoor pool which was great for a cool off after a busy day. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we had a corner room over looking the river..very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony, KINGS PARK

Liked: Cleanliness, staff & service, amenities
Amazing hotel from a service point of view the staff went out of their way to make things so easy and enjoyable. Hotel is showing a bit of ageing however still a comfortable night and would definitely return
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Feb 2025

10/10 Excellent

Derek

Liked: Property conditions & facilities
Very attentive staff and food on site wonderfully prepared
Stayed 4 nights in Feb 2025