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Aparthotel

Quest Werribee

4.0 star property
VIP Access

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Photo gallery for Quest Werribee

In-room safe, individually decorated, desk, blackout curtains
In-room safe, individually decorated, desk, blackout curtains
Exterior
Terrace/patio
Microwave, stovetop, coffee/tea maker, electric kettle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Barbecue grill
  • Gym
  • Laundry

Explore the area

View in a map
69 Synnot Street, Werribee, VIC, 3030
  • Werribee Open Range Zoo
    ‪3 min drive‬
  • Werribee Mercy Hospital
    ‪5 min drive‬
  • Werribee Mansion
    ‪7 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible One Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 4 Single Beds

View all photos for Three Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Three Bedroom Apartment

  • 104 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds OR 6 Single Beds

View all photos for Accessible Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, individually decorated, desk, blackout curtains

Studio Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Two Bedroom Apartment

  • Sleeps 5

View all photos for Three Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

Three Bedroom Apartment

  • Sleeps 7

View all photos for One Bedroom Apartment

In-room safe, individually decorated, desk, blackout curtains

One Bedroom Apartment

  • Sleeps 3

Executive Two-Bedroom Apartment

  • Sleeps 4

Similar properties

Bar (on property)

Holiday Inn Werribee by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 320 reviews
The price is €91
includes taxes & fees
4 Sept - 5 Sept
Holiday Inn Werribee by IHG

About this property

Quest Werribee

Suburban aparthotel in Melbourne with a fitness centre
This smoke-free aparthotel features a fitness centre, self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and an LCD TV with digital channels. Additional amenities include room service, a laptop-compatible safe and a phone. Limited housekeeping is available.
Quest Werribee offers 50 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a limited basis and hairdryers can be requested.

Recreational amenities at the aparthotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Quest Werribee. During your stay, you're just a quick walk from Werribee District Historical Society and Museum. Enjoy features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2012, this upmarket aparthotel has 50 apartments over 3 floors. Each apartment offers an LCD TV and a microwave.
  • Each apartment offers an LCD TV, a microwave and a stovetop
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 6 minutes on foot from Werribee District Historical Society and Museum and a 3-minute drive from Presidents Park Fenced Dog Park
  • Pets welcome for a fee
As a guest of Quest Werribee, you'll find a fitness centre, barbecue grills, and a vending machine. Event space at this aparthotel measures 646 square feet (60 square metres) and includes conference space. WiFi is free in public spaces. Quest Werribee also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 646 square feet of conference space
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 50 units
  • Banquet hall
  • Built in 2012
  • Connecting units available
  • Individual decor
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.72 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 15 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.72 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Cash bond is not accepted without prior approval from the property's management.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Werribee Hotel Melbourne
Quest Werribee Melbourne
Quest Werribee Apartment
Quest Werribee
Quest Werribee Werribee
Quest Werribee Aparthotel
Quest Werribee Aparthotel Werribee

Quest Werribee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 602 reviews
Rating 8 - Good. 193 out of 602 reviews
Rating 6 - Okay. 36 out of 602 reviews
Rating 4 - Poor. 11 out of 602 reviews
Rating 2 - Terrible. 5 out of 602 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to the zoo. Good size. Love the new amenities . Was missing plug and oven tray though . They were brought up to us. Was very noisy at night though
Stayed 1 night in May 2025

10/10 Excellent

Mun H

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bede

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stay here regularly for work. Its great for what I need
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, good-sized room with kitchen facilities. Very helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Brendon

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to stay. Great apartment amenities and close to cafes and restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Lynelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely 3 bedroom apartment with plenty of space for our family of 6. Spacious dining & lounge area with chairs for us all to sit on. Communication prior to arrival was excellent & everything was done to meet our requested bedding configuration. Staff were friendly on check in.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was central and staff friendly and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shi

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

kubra

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Liked: Room comfort
Disliked: Cleanliness

To be abused or not to be abused??

The hotel its self was wonderful, but was slapped with a bunch of unnecessary fees after checking out even though I called to confirm prior to my booking to disclose my person situation. Was advise that it was all well and fine. Only to be a matter of he said she said. So pretty heart breaking as I’m a young and vulnerable woman who has escaped domestic violence and financial abuse to only have been put in the same situation??
Stayed 4 nights in Feb 2025

8/10 Good

James

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I only need a bed and bathroom but room had all the necessary extras if needed.
Stayed 1 night in Jan 2025

8/10 Good

Sienna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, room comfort

Our quest into Werribee

Mattress was a bit soft to everyone's liking and one of the bathrooms did not have any toiletries. One the bedrooms had a blanket which had an orange stain on it. But all is good with the stay and most amenities. The cleaning lady was very helpful and quick to resolve all the issues too. The front desk was also very helpful with all our queries.
Stayed 2 nights in Dec 2024

8/10 Good

Kristian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay and found the room clean and tidy however found that the bed was too soft and had no off street parking other than the carpark that was open to the street 24/7 next door
Stayed 1 night in Dec 2024

4/10 Poor

Mohamad

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Kylie

Travelled with group
Liked: Cleanliness, room comfort
Staff were extremely lovely!! Loved the accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a2 bedroom apartment, so clean and so roomy loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a short drive to the zoo, and mansion. Only disappointment was the old televisions. We were unable to connect to the Foxtel channels as advertised. Excellent location for shopping / dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024