Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Café
Property amenity
Terrace/patio
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Beale Street
    ‪10 min drive‬
  • Place, FedExForum
    ‪10 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with a safe and free newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites West Memphis by IHG. During your stay, you'll be within walking distance of Baptist Memorial Hospital Crittenden. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Beale Street and 10 minutes from Bass Pro Shops at the Pyramid
Holiday Inn Express and Suites West Memphis by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis by IHG also features a terrace, laundry facilities, and express check-out. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Reviews

Holiday Inn Express and Suites West Memphis by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 799 reviews
Rating 8 - Good. 201 out of 799 reviews
Rating 6 - Okay. 66 out of 799 reviews
Rating 4 - Poor. 35 out of 799 reviews
Rating 2 - Terrible. 28 out of 799 reviews

Reviews

4/10 Poor

Mark and Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cinnamon buns terrible sound proofing.

Noise from the interstate was so loud I had difficulty sleeping even with earplugs in and a white noise generator going. If I had known that it was going to be so bad I would have asked for s room away from the highway.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Angelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and property is kept up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the noise from the freeway. Non stop all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Curtistine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience with my staff i felt very happy and peaceful. Will be back soon i love your hotel
Stayed 1 night in Jul 2025

6/10 Okay

Becky A

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Facilities need some attention

We were put in the same room on our return trip as 2 weeks earlier. Sink was very cracked and cracks were stained. Toilet seat was chipped and carpet very stained by the closet. Maintenance needs should be given much attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice. Breakfast was abundant, hot, delicious. Staff very nice. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abhilas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Jun 2025

6/10 Okay

jaJames

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
To start… side door for entry with card was not working. Stuck there with all our luggage. Then remote for TV didn’t work, was stuck on full blast! The ice machine on our floor didn’t work.. Staff was very apologetic and helpful with the remote situation..
Stayed 1 night in Jun 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Older hotel but an okay stay

Hotel and rooms are in need of repairs. Our sink was cracked, toilet was chipped and room also had a musty odor to it. The room was fairly clean though.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and service. Would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy, clean, fantastic complimentary breakfast and would absolutely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in May 2025

8/10 Good

Jeannie, Saint Augustine

Stayed 1 night in Apr 2025

10/10 Excellent

Mary Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025