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Homewood Suites Southwind - Hacks Cross

3.0 star property

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard
Deluxe Suite, 1 Bedroom, Non Smoking | Living area | Flat-screen TV, pay films
Free on-the-go breakfast on weekends
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪4 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

One-Bedroom Suite With 2 King Beds-408 Sq Feet-Non Smoking

  • Sleeps 5
  • Free Wi-Fi

King Studio With Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 7
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(19 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

2 Queen Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 5
  • Free Wi-Fi

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non Smoking

  • Sleeps 5
  • Free Wi-Fi

King Studio Suite-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

Homewood Suites Southwind - Hacks Cross

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites Southwind - Hacks Cross. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • 6 minutes on foot from Shoppes At Hacks Cross and a 3-minute drive from Topgolf Memphis
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary food/drink shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 572 reviews
Rating 8 - Good. 127 out of 572 reviews
Rating 6 - Okay. 75 out of 572 reviews
Rating 4 - Poor. 80 out of 572 reviews
Rating 2 - Terrible. 60 out of 572 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Araminta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was helpful and professional the hotel itself just needs some work. The toilet bowl was stained and didn’t appear clean, the tub was stained and the shower handle fixture was falling apart, the bathroom sink filled up and wouldn’t drain properly, and the second day I had to make up my own bed due to housekeeping not coming by to bring clean towels or make the bed, maybe housekeeping is upon request, that I did not check but nonetheless I made up my own bed and requested fresh towels. Upon making my bed I found a bug on the top sheet. The room also had an unpleasant odor. Unfortunately I won’t be staying here again.
Stayed 2 nights in Jan 2026

4/10 Poor

Tanai

Travelled with family
Liked: Cleanliness, staff & service
Staff was great room had roaches in it ..kitchen and bathroom
Stayed 2 nights in Jan 2026

2/10 Terrible

Harikishan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was written as Non-Smoking floor. Whole floor was stinking. Fitness equipment was not working. Lifts were smelled Maruana. Vey bad experience.
Stayed 13 nights in Dec 2025

8/10 Good

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Radzmahal

Stayed 7 nights in Dec 2025

4/10 Poor

Stephanie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid. Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Trey

Stayed 1 night in Dec 2025

2/10 Terrible

Jeannie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property dirty. Breakfast appeared gross. No soap or shampoo in room. Kitchen items were not clean.
Stayed 1 night in Dec 2025

4/10 Poor

Antonio

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Stayed 4 nights in Nov 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness
We had to leave and want my money back because of how dirty it was as well not enough towels or no bathing soap
Stayed 3 nights in Nov 2025

4/10 Poor

Lindsay

Stayed 1 night in Dec 2025

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. Rooms aren’t as they seem in pic. Even suites feel crowded. Furniture is old and falling apart. Nothing was clean—including the shower. They don’t provide any hand or face towels. Kitchen does not have any soap or sponges. And not the safest area. Rude and judgemental front desk.
Stayed 3 nights in Nov 2025

2/10 Terrible

Erica

Stayed 2 nights in Nov 2025

4/10 Poor

Emily

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
Stayed 2 nights in Nov 2025

8/10 Good

Abbie

Stayed 1 night in Oct 2025

8/10 Good

Konni

Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 4 nights in Oct 2025

6/10 Okay

Felecia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Had to ask housekeeping to clean our room. Had to keep asking for clean towels.
Stayed 7 nights in Oct 2025

4/10 Poor

Lillian

Travelled with family and small children
Disliked: Property conditions & facilities
my air conditioning did not work .. leather peeling from the dinning chairs … pull out bed was broken w/ springs popping out
Stayed 1 night in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

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