First off, this motel is simple, definitely no bells or whistles which we knew beforehand. When we arrived, there was hair on most of the pillows, I went to take a shower and hair all over the walls. Then my wife went to use the toilet and there were remnants of vomit in the toilet bowl. So we complained and they offered to move us to a different room. We get to the new room, still hairs on most of the pillows, but the shower is clean… er. But low and behold, now our AC does not work. So back to the office we go. And Tim, the manager says “well I can try to get hold of engineering to see if they can help,” and ALAS! Did engineering ever come? No. So. They gave us a fan. And after all of that, I asked for some money back for the inconvenience, and he said “I will try, but no guarantee.” And then when I followed up regarding the refund, that they never gave us, he had the audacity to say “all I can say is, please come see us again and it will be better.” NICE TRY. I do not recommend. Pay the extra money and go stay at the wren!