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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Water park
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
In-room dining

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪1 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪37 min drive‬

Room options

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Family Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Signature Double Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite

Signature Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed with Sofa bed

Basic Room, 1 Queen Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

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About this property

Splash Universe Resort

Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
Our customers tell us that they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Amenities include 4 meeting rooms, a computer and laundry facilities
  • 6 minutes on foot from Russell Stover Candies
Splash Universe Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An indoor pool, a hot tub, and a vending machine are also featured at the family-friendly Splash Universe Resort. Self parking is free.

This 3-star Dundee hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 10 AM-9 PM on Friday-Sunday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.2
Rating 10 - Excellent. 154 out of 569 reviews
Rating 8 - Good. 94 out of 569 reviews
Rating 6 - Okay. 95 out of 569 reviews
Rating 4 - Poor. 84 out of 569 reviews
Rating 2 - Terrible. 142 out of 569 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephanie

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Over priced and over packed and one of the water slides were down, this place is supposed to be for kids yet the kids area water is freezing cold, the shower water was not hot. Very disappointed in our stay
Stayed 1 night in Jan 2026

4/10 Poor

Lonay

Travelled with family
Disliked: Cleanliness, amenities
The waterpark wasn’t included and water was too cold purchased water park tickets felt was a waste of money staff at front desk very pleasant with the cold water situation
Stayed 1 night in Jan 2026

4/10 Poor

Sarah

Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities
The check in desk only had 1 person working, so if you already checked in and had come back to get waterpark wristbands you had to wait in line again. I’m not sure why they don’t have a person to put the wristbands on in the waterpark. Our room was dirty, lamps weren’t plugged in and I don’t think they had even bothered to vaccum. We had 3 people in our room but only 2 towels in the bathroom. The water park was very cold, we were told they were having an issue keeping the water warm and that maintenance was working on it but it didn’t warm up while we were there. The next morning they didn’t have coffee, creamer or sweetener out at the coffee bar. All in all, it was our first visit and our last. watpark wasn’t heated
Stayed 1 night in Jan 2026

8/10 Good

April

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was absolutely amazing. There were so many rude people staying there 🙄.
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness
My room was clean but no in room refrigerator, no iron, no breakfast, no body wash, just small random shampoos, some not full. I Left a day early because others in my party had serious issues with their accommodations, they didn’t stay at all. We never got to the water. So disappointing.
Stayed 2 nights in Jan 2026

8/10 Good

Shantae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and the room
Stayed 1 night in Jan 2026

6/10 Okay

Cortina

Stayed 2 nights in Jan 2026

2/10 Terrible

siesha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Hotel was disgusting. Infested with roaches
Stayed 1 night in Jan 2026

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was fun but lacks kid entertainment huge areas which could be use for more kid involvement
Stayed 2 nights in Jan 2026

6/10 Okay

Dennis

Stayed 2 nights in Jan 2026

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities
Awesome stay!!
Stayed 1 night in Jan 2026

10/10 Excellent

FRANCES

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a great time
Stayed 1 night in Jan 2026

2/10 Terrible

Patricia

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room thermostat was not working properly, the walls are as thin as paper, you can literally hear arguments or anything going on in the other rooms, i was shocked that you pay 400$ and don't offer a mini fridge in the family suite, there were no sheets for the sofa bed and you can tell they don't want their guests comfortable in these nasty old mattresses. I was extremely disgusted. I will not be returning here again!
Stayed 1 night in Jan 2026

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff wasn’t efficient, was rude to other customers, there was a loud exchange between the customer and worker, and the worker didn’t try to deescalate the situation, she just made it worse. Elevators were down, the bar charged a shot for 34 dollars. All around an “okay” experience
Stayed 1 night in Jan 2026

10/10 Excellent

YouaY

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was clean, amenities was great wonderful employees
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Makayla

Stayed 1 night in Jan 2026

2/10 Terrible

Amanda

Stayed 1 night in Jan 2026

4/10 Poor

Debbie

Travelled with family, Travelled with group
Liked: Property conditions & facilities
The staff lady that was there at check ion on the evening shift was fantastic! Our room was ready and clean . Now the staff lady on days ( Saturday) she was Not very kind to guests and was not very friendly to anyone. There was no coffee made in the afternoon for customers. She was VERY rude to a few guests in front of other guests . Every time I went down stairs she was sitting behind the desk on her personal phone , eating, and never acknowledged customers or guests . Also, the elevator was not working . There was a team of handicap cheerleaders and their families that stayed this weekend and we will come again but I just hope this one employee will be spoke to. As I said before the evening employee was FANTASTIC!!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Sharmaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Everything went wrong, I was checked in my room with a forged signature, my room wasn’t cleaned or sanitized for my self l even with a late check in. Then there was an infestation of roaches popping out of when we started laying down for bed.
Stayed 1 night in Jan 2026

4/10 Poor

Sharda

Travelled with family
Disliked: Cleanliness, amenities
I probably would have gave them more stars, if it was the initial experience. For starters the check-in process was non existent. The clerk only asked my name as validation (meaning no took my id to confirm nor asked for a card for incidentals), gave my room keys, say where the room was, never gave me or tried to place on the wristbands that came with my room - said to come back during the day - and sent me on my way! The room we were given was barely cleaned. Duvet/Comforter and sheets on King bed were stained with candy or crayon. Bathroom tub was dirty and covered in scum, bathroom mirror was splattered with toothpaste, mini fridge didn't work - discovered it was unplugged. However, the following morning I called the front desk and spoke with Michelle who apologized and provided us with a new room that was properly cleaned and also provided information that wasn't received upon checking in (before and) when we returned to the front desk with the prior room keys and we provided a card for incidentals; by letting me know about the pool being open - because it was Xmas Day and the waterpark was closed. Also noticed issues with multiple elevators and vending machine as being out of order. They don't provide simple/continental breakfast to their guest - just coffee/tea. Overall my family and I had an okay time for the few days we spent at Splash Universe, but I am definitely on the fence about returning...especially with this being all of ours 1st experience with the place.
Tub
Mirror/Sink
Duvet/Comforter
Duvet/Comforter
Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very very friendly
Stayed 1 night in Dec 2025

4/10 Poor

Mackinzie

Disliked: Cleanliness
No in room coffee
Stayed 1 night in Dec 2025

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