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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
Exterior
Executive Room | 1 bedroom, blackout curtains, iron/ironing board, free WiFi
In-room dining
Water park

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪2 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed with Sofa bed, Accessible

Basic Room, 1 Queen Bed with Sofa bed, Accessible | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Reception
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  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, 1,017 reviews
The price is €86
includes taxes & fees
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About this property

Splash Universe Resort

Family-friendly hotel with water park and lazy river
Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a microwave in a common area and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
Our customers tell us that they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Amenities include 4 meeting rooms, a computer and laundry facilities
  • 6 minutes on foot from Russell Stover Candies
Splash Universe Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An indoor pool, a hot tub, and a vending machine are also featured at the family-friendly Splash Universe Resort. Self parking is free.

This 3-star Dundee hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 10 AM-9 PM on Friday-Sunday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 97 out of 314 reviews
Rating 8 - Good. 63 out of 314 reviews
Rating 6 - Okay. 47 out of 314 reviews
Rating 4 - Poor. 38 out of 314 reviews
Rating 2 - Terrible. 69 out of 314 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Valenna

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not so good

The website failed to inform us that the water park wristbands don’t come with the room. All the vending machines and elevators were down the inter time.
Stayed 2 nights in Jul 2025

8/10 Good

Amiee

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy, Oak Park

Liked: Cleanliness, amenities, property conditions & facilities
Jarrett is man of many hats. He made our visit special. When ever we had a question he was never too busy for us. He was awesome. See you soon
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Shelby

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark passes are not included with stay, which is dumb, as that is not listed. Staff is unprofessional. My room which was 134 smelt horrible, the staff only came in and sprayed air freshener. Refrigerator in the room does not work. The shower gel in the shower was not filled. Hair in the tub. Breakfast bar was not served, although it's advertised. Vending machines in the Resort was down. So you couldn't buy snacks or drinks which is crazy.. The WaterPark was hotter than it was outside. Very slippery when trying to walk to different areas of the WaterPark. Lockers for the day was pricey.. be sure to pack drinks and snacks. They charge 2.00 for 50 cent chips and 3.00 for a can of pop. Arcade Room was horrible. No prizes were filled in most of the machines. Very dark & 100° in there. I don't know if their cooling system is down or what.. but $60/ticket for the WaterPark was not worth it.
Stayed 1 night in Jul 2025

6/10 Okay

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didnt like was the fact expedia didnt explain that there was an additional fee to enter the water park. Imagine renting three rooms and having to pay $50 per person with a group of 12. You all need to put that on the site. The hotel was very accommodating but i was livid.
Stayed 1 night in Jul 2025

8/10 Good

Ranulfo

Stayed 2 nights in Jul 2025

10/10 Excellent

Tierra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun definitely recommend
Stayed 2 nights in Jul 2025

2/10 Terrible

Forever

Stayed 1 night in Jun 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, room comfort
Locker rental needs clear better instructions. Facilities need upgrades especially for the prices. Overall, it was okay.
Stayed 1 night in Jul 2025

6/10 Okay

Gloria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Theresa

Travelled with family

Splash resort

When we got there we didn’t realize the water park wasn’t included or offered a discount. No breakfast offered. Vending , ice and elevators were all out of order. Stood at the desk to have someone let us into pool area and for more towels. Bed was comfortable and room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamel

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter celebrated her 3rd birthday and she had a great time. Shedded tears when it was time to check out. Great time we truly enjoyed ourselves and we will come again.
Stayed 1 night in Jul 2025

8/10 Good

CARLITA

Stayed 1 night in Jul 2025

2/10 Terrible

Dana Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waterpark hotel which does not include waterpark

Waterpark hotel which does not include the waterpark or lifeguards or any employees. great place to go if you want to practice being a lifeguard since they are not there most of the time or on their cell phones when they are. Advertised as pool and waterpark included but was an additional $50 pp per day. Waterpark was closed whenever they felt like it and water was leaking from the ceilings. Food and drinks available from vending machine which I can only assume accepts Canadian dollars or some form of money from 1987. Terrible hotel, save yourself the trouble and just go to Great Wolf with actual employees.
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Last time we visited the resort was in 2016. And you could tell the difference. Which shouldn’t be. Things should have improved over time yet it didn’t. The hotel is outdated. We had to move 3 times to get a standard room that met our expectations and they actually still didn’t meet our expectations but my daughter and I still had a blast and made the best of it. The morning of check out, i called to get a late check out and to get more towels but the phones were down. So instead of enjoying our room and the bed, i was forced to get up and go to the front desk. There was no complimentary breakfast. I even inquired and was told there would be coffee but by the morning, there was no coffee. The elevators weren't working and there was a leakage in the business center area. The bath tubs are rusted and the info you see on the phones to call the front desk are no longer attached to the phones. The staff was really nice and accommodating and we really enjoyed the manager Jerry. He was really nice and helpful, making sure our stay was pleasant. We walked to the Great Lakes restaurant and there food was excellent. My daughter enjoyed the water park and didn’t want to leave so we will back with her other siblings soon! Overall, we had an amazing stay and will go back.
Stayed 1 night in Jun 2025

6/10 Okay

Ginell

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shame shame shame never again!

Pictures are worth a thousand words! This is beyond disgusting. The nerve to ask a resort fee each day. My room was never cleaned I was there from Friday June 27th thru June 29th
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a great time and we will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A satisfied customer

My stay was wonderful it smelled so clean the whole time we was there. The staff was very nice & always smiling
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We brought our 2 grandsons to stay overnight and play at the waterpark… they really enjoyed ourselves and will be back soon. The only disappointment was that the air conditioner was not working in the arcade.
Stayed 1 night in Jun 2025

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Vaca time forgot

The water park side was fun but for 4 people it was $200 for 8 hours 1 day the hotel was completely falling apart none of the vending machines work none of the coffee machines work we got sheets for blankets and several people complained of not having blankets or pillows at all when they got their rooms the property outside was over grown and filthy it was a terrible stay
Stayed 2 nights in Jun 2025

4/10 Poor

Latonya

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025