Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Soar With Chic Travel
Private beach, white sand, beach cabanas, sun-loungers
Junior Suite, 1 King Bed with Sofa bed, Oceanfront | Balcony
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Rose Hall, St James, Montego Bay
  • Place, Montego Bay Convention Centre
    ‪12 min walk‬
  • Place, Half Moon Golf Course
    ‪14 min walk‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.4 out of 10
Very good
(32 reviews)
  • Partial ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(42 reviews)
  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(12 reviews)
  • Ocean view
  • 152 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.4 out of 10
Very good
(13 reviews)
  • Partial ocean view
  • 152 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Villa, 3 Bedrooms, Garden View

  • Garden view
  • 408 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 408 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Penthouse, 3 Bedrooms

  • Ocean view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 184 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Resort View

  • Resort view
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Resort View

9.8 out of 10
Exceptional
(6 reviews)
  • Resort view
  • 152 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Three Palms Ocean Course. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Three Palms Ocean Course and The Shoppes at Rose Hall
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Grill – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Grill
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
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Jewel Grande Resort All Inclusive
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Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
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Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1269 reviews
Rating 8 - Good. 272 out of 1269 reviews
Rating 6 - Okay. 147 out of 1269 reviews
Rating 4 - Poor. 62 out of 1269 reviews
Rating 2 - Terrible. 54 out of 1269 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

shakila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful
Stayed 4 nights in Sep 2025

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
We tried to cancel our room and you wouldn’t give us a refund during the hurricane. We submitted a request prior to the hurricane and we were refused a refund. So yes, you get zero stars from us.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kemar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and the food and drinks were good. Definitely coming back.
Stayed 3 nights in Oct 2025

2/10 Terrible

Charlene Natalee

Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Oct 2025

10/10 Excellent

Afia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
Rum punch
Breakfast
Poolside drinks
Stayed 4 nights in Oct 2025

8/10 Good

Floyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is designed well and very beatiful. I saw some areas of disrepair, such as the shower stall in my room C608, which leaked water on the floor eachbtime someone took a shower. The ataff was excellent. They were always friendly, polite and ready to assist in any way. Entrrtainment was also good and choice of foods was good. I paticularly liked the Jamaican food day that we had.
Stayed 9 nights in Oct 2025

8/10 Good

Allessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
Stayed 5 nights in Oct 2025

8/10 Good

Tewodros

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

6/10 Okay

Ousman

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Shana Patrice, Fishers

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service and they ran out of food.

10/10 Excellent

Jian

Stayed 3 nights in Oct 2025

4/10 Poor

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
Stayed 4 nights in Jul 2025

6/10 Okay

Ricky L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water in our room was turned off 3 times. Usually only 2-3 dining options at evening. The white wine choices for all inclusive were horrible. No entertainment other than karaoke or DJ. Great poolside, bar, room maid and all staff! Best meal by far was at Three Palms.
Stayed 10 nights in Oct 2025

6/10 Okay

Luz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were really excited to stay here after reading so many great reviews, but unfortunately, our experience didn’t match what we expected. We stayed for six days, and not once did anyone offer us drink service on the beach. On Wednesday, October 15, 2025, an employee walked by and asked if he could take the empty glasses from the drinks we had brought from the pool bar earlier. When the waiter was asked if he could take them, he said, “I can’t.” That really surprised us. We paid for an all-inclusive stay, but it didn’t feel that way — every time we wanted a drink, we had to go get it ourselves. The only person at the entire resort who consistently treated us wonderfully was Lacey at the shop. She was incredibly kind and helpful — we even spent almost $700 on gifts for our family because of her great service. Thank you again, Lacey, for all your help!
Stayed 6 nights in Oct 2025

10/10 Excellent

Nehemiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent stay everything was amazing from the staff to the food and room
Stayed 3 nights in Oct 2025

10/10 Excellent

Felicia Odom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & property!

10/10 Excellent

Alfred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff & property were top notch!
Stayed 4 nights in Oct 2025

10/10 Excellent

Raymond

Stayed 6 nights in Oct 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Balram

Stayed 5 nights in Oct 2025

8/10 Good

Curry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Santina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to go for your first time to Jamaica
Stayed 4 nights in Sep 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025