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SpringHill Suites by Marriott Franklin Cool Springs

Property class: 2.5

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Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Lobby lounge
Exterior
Lobby lounge
Terrace/patio
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪13 min walk‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

SpringHill Suites by Marriott Franklin Cool Springs

This smoke-free hotel features an outdoor pool, a bar/lounge and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Franklin Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • Just a 4-minute drive from CoolSprings Galleria and a few minutes from The Factory
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly SpringHill Suites by Marriott Franklin Cool Springs. Parking is available for a fee.

This Franklin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

SpringHill Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 225 out of 275 reviews
Rating 8 - Good. 36 out of 275 reviews
Rating 6 - Okay. 9 out of 275 reviews
Rating 4 - Poor. 3 out of 275 reviews
Rating 2 - Terrible. 2 out of 275 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room layout, comfortable bed, great shower, very good breakfast! Loved our stay - we will definitely be back next time in the Nashville area!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Maia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and very clean rooms. No room service but great customer service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 4 nights in Dec 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, accommodating, clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is well attended to plus this is a very quiet hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Temiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Heating/AC was broken and blowing cool air constantly. Called the front desk about an hour into our stay. They said someone would be up to look at it but nobody ever came.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Oct 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service
Room was spacious and staff very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Susan, Ashland

Stayed 2 nights in Sep 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason, Sheridan

Stayed 2 nights in Sep 2025

10/10 Excellent

ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Aug 2025

10/10 Excellent

Columba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel a couple times and will be back! It is clean, comfortable, and in a great location. Our son also loves the outdoor pool. Highly recommend!
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.
Stayed 1 night in Aug 2025

10/10 Excellent

Yevgeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and service
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025