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The Hayes Street Hotel Nashville

3.5 star property
VIP Access

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Photo gallery for The Hayes Street Hotel Nashville

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Vanderbilt University
    ‪3 min walk‬
  • Bridgestone Arena
    ‪2 min drive‬
  • Ryman Auditorium
    ‪2 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €278
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includes taxes & fees
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About this property

The Hayes Street Hotel Nashville

Hotel with free breakfast, a quick walk to Vanderbilt University
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Hayes Street Hotel Nashville's great location gets high marks from our customers. During your stay, you're just a quick walk from Vanderbilt University. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville. Parking is available for a fee.

This 3.5-star Nashville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1054 reviews
Rating 8 - Good. 242 out of 1054 reviews
Rating 6 - Okay. 182 out of 1054 reviews
Rating 4 - Poor. 95 out of 1054 reviews
Rating 2 - Terrible. 64 out of 1054 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Join/shared walls with connecting doors, able to hear all conversations. Neighbor rooms smoking and filling the halls with smell. Smell does come into the room if you are right next to them. Noisy street level and parking garage with loud stereo systems often. Staff did move me to another room, but really just swapped one problem for another. Place was clean for the most part.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this stay! You can park for free on the side of the road if you don’t want to pay $42 for valet parking which was a plus!
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service
Nicely located property. We stayed there three nights and unfortunately our rooms were not cleaned the entire time. The staff seems miserable. Not a friendly word from anyone. I have never tipped a valet in cash before and not had them acknowledge it. No one was friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yeraldina

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the valet service when we checked out. I requested my car and when I got downstairs the valet employee was just sitting there on his phone and didn’t say anything until I told him that I had requested it through the text. He just said oh and waited another 5 minutes before pulling it up on the phone then confirmed who I was. There were no others requesting vehicles prior to me. Everyone else in the hotel was very attentive and friendly.
Stayed 1 night in Mar 2025

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alisha

Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Travelled with group
Liked: Amenities, property conditions & facilities
Loved everything about our stay! Book now so cute and clean loved the breakfast our room was so cute.
Stayed 2 nights in Feb 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Amenities
Ckean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

May return or not

First valet driver seemed out of it. We ended up parking at ourselves. Next day, valet driver retrieved truck with no problems. There is no restaurant. Many restaurants within two blocks. Check in was slow. Computers down. I had to write everything on a piece of paper. I was told it will be shredded since it had my credit card number on it. room was fine. Area safe around hotel. We were told there was no happy hour by check-in because it was the weekend. Signs all over the place said happy hour was on the weekend. breakfast OK. Only hot selection was oatmeal.
Stayed 1 night in Feb 2025

8/10 Good

Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overall was great. The breakfast was horrible. Coffee tasted like it was leftover from yesterday. Very disappointing way to leave.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Julie, Bon Aqua

Liked: Cleanliness, property conditions & facilities
The room is nice and cozy. Look very clean. My problem is my bill. It was supposed to be $306 and some change is $388 now mind you I did drink a water which they charge eight bucks for, but that should’ve made it 314. So watch out for your bill. I still haven’t gotten my receipt.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disappointed.

We were put in a room at the end of the hallway, located next to the ice machine that ran water all day long. At first, I thought it was someone in the room above us using the restroom. When it persisted all day, I realized it was the ice machine located on the other side of the wall (literally on the other side of the headboard). Additionally, when we went down to breakfast, there were only a couple bagels and small muffins, a some overcooked oatmeal. The coffee was out when we went down there, BOTH caffeinated containers at the same time? The parking was not ideal and the only real option was valet for $42, which is crazy for the location. We will not be staying there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed this nice sweet property
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Will be coming back again!
Stayed 1 night in Jan 2025

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was Great stay , pictures are little different than the property but the guys and girls working there made this trip
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaitlyn

Stayed 2 nights in Nov 2024