8/10 Good
Stephanie
Travelled with family
28 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was gorgeous with their new renovations and breakfast was great. We were extremely dissappointed to find the pool was down as it was one of the primary reasons for picking the hotel, my 3 year old was very upset especially being next to a aquatic club that he had to look at every time we left not understanding why he couldnt swim, we tried to see if there were accomdations at a neighboring pool but no, we drove 25 minutes to a public pool to find that was closed as well so having a tearful 3 year old was difficult. The shower doors fell on us multiple times and the shower in general was not cleaned very well. We had a hard time with the TV which we asked for help with, a man came in agreed there was something wrong but didnt know how to fix it so he would talk to his manager and come back....we never heard from him again so we didnt bother to ask for help with anything else the rest of the trip.
Stephanie
Stayed 3 nights in Aug 2025